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Levity Review

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No-code AI automation platform for business workflows

Levity is a no-code platform that enables businesses to build AI-powered automation workflows.

AI Panel Score

7.2/10

6 AI reviews

About Levity

Levity allows users to create custom AI models without coding to automate various business tasks such as email classification, document processing, and data extraction. The platform provides pre-built templates and drag-and-drop tools for building automated workflows that can integrate with existing business applications.

Levity is a no-code artificial intelligence platform designed to help businesses automate repetitive tasks through custom AI models. Users can build, train, and deploy AI solutions without programming knowledge using the platform's visual workflow builder and pre-configured templates. The platform supports various automation use cases including email classification, document processing, image recognition, text analysis, and data extraction. Users can train AI models on their own data through a simple interface, then integrate these models into automated workflows that connect with popular business tools like email clients, CRM systems, and cloud storage platforms. Levity targets business users, operations teams, and small to medium-sized companies that need AI automation but lack technical resources or coding expertise. The platform competes in the broader business process automation market alongside tools like Zapier and Microsoft Power Automate, but differentiates itself by focusing specifically on AI-powered automation capabilities. Key features include drag-and-drop workflow creation, pre-built AI model templates, custom model training capabilities, and integrations with common business applications. The platform aims to democratize AI by making machine learning accessible to non-technical users who want to streamline their business processes.

Features

AI

  • Custom Data Training

    Ability to train AI models using your own business data to improve accuracy and relevance for specific use cases.

  • Document Processing AI

    Intelligent document analysis and data extraction from various file formats including PDFs, images, and text documents.

  • Email Classification Engine

    Automated email sorting and categorization using machine learning to route messages based on content and context.

  • Image Recognition Processing

    Computer vision capabilities for analyzing and extracting insights from images and visual content.

  • Text Analysis Engine

    Natural language processing tools for sentiment analysis, entity extraction, and content classification from text data.

Automation

  • Complex Logistics Workflows

    Specialized automation capabilities designed specifically for managing intricate logistics and supply chain operations.

  • Visual Workflow Builder

    Drag-and-drop workflow designer for creating complex automated business processes with conditional logic and triggers.

Core

  • No-Code AI Model Builder

    Visual drag-and-drop interface allows users to create custom AI models without any programming knowledge.

Customization

  • Pre-Built Template Library

    Ready-to-use automation templates for common business use cases that can be customized and deployed quickly.

Integration

  • Business Application Integration

    Native connectors and APIs to integrate with existing business tools and enterprise software systems.

Pricing Plans

Free

$0/monthly

For individuals and small teams getting started with AI automation

  • Up to 1,000 API calls per month
  • Basic email classifier
  • Standard integrations
  • Community support
Popular

Starter

$299/monthly

For small businesses looking to automate workflows

  • Up to 10,000 API calls per month
  • Custom AI blocks
  • Advanced integrations
  • Email support
  • Multiple workflows

Professional

$999/monthly

For growing companies with advanced automation needs

  • Up to 50,000 API calls per month
  • Priority support
  • Advanced analytics
  • Custom integrations
  • Team collaboration
  • SLA guarantee

Enterprise

Free

For large organizations with custom requirements

  • Unlimited API calls
  • Dedicated support
  • Custom deployment
  • Enterprise security
  • Custom training
  • On-premise options

AI Panel Reviews

The CTO

Independent AI Analysis
7.5/10

Levity has been a solid no-code AI solution for our team, though we've hit some scaling challenges as our usage grew beyond initial projections.

I brought Levity in to democratize AI capabilities across our organization without burdening the engineering team. The drag-and-drop workflow builder genuinely delivers on the no-code promise - our product managers now build their own document classification models without touching our backlog. We've automated invoice processing, support ticket routing, and content moderation workflows that would've taken months of custom development.

The REST API is well-documented and stable, which made integration straightforward. However, we've encountered rate limiting issues during peak loads that forced us to implement queuing mechanisms. The platform handles our current 50k daily predictions fine, but I'm concerned about architectural limitations as we scale. Security-wise, they're SOC 2 compliant and support SSO, though I'd prefer more granular access controls for our enterprise needs.

Architecture & Scalability6.5

Handles moderate loads well but rate limits and processing delays appear under heavy concurrent usage.

Innovation & Roadmap7.5

Regular feature releases and they've been transparent about upcoming capabilities like custom model fine-tuning.

Integration Ecosystem8.0

Native integrations with our stack (Slack, Gmail, Zapier) work smoothly, and the REST API is reliable.

Security & Compliance7.0

SOC 2 certified with decent encryption standards, though enterprise features like audit logs could be more comprehensive.

Technical Support8.5

Their team responds quickly and actually understands technical constraints - rare for no-code platforms.

Pros

  • Genuinely empowers non-technical teams to build AI workflows
  • API-first design makes custom integrations straightforward
  • Excellent technical support that understands enterprise needs

Cons

  • Rate limiting becomes problematic at scale
  • Limited visibility into model performance metrics and debugging
  • Pricing jumps significantly between tiers with no gradual scaling options

The Developer

Independent AI Analysis
7.5/10

Levity has transformed how we handle document processing and email classification at scale. While the no-code approach initially felt limiting, it's proven invaluable for rapid prototyping and getting non-technical teammates involved.

I've been using Levity for our customer support automation pipeline since last January. What started as an experiment to classify support tickets has grown into processing 50K+ documents monthly. The visual workflow builder genuinely speeds up iteration - I can test new classification models in minutes instead of days.

The REST API is straightforward and the webhook integrations just work. Performance has been solid, though response times can spike during peak hours. My biggest frustration is the limited programmatic control - you can't version control workflows or deploy via CI/CD like traditional ML services.

That said, the time-to-value is unmatched. Our support team now builds their own classifiers without my involvement, which freed me up for more complex work.

API & Documentation7.0

Clean REST API with good examples, though the docs could use more edge case coverage.

Community & Ecosystem5.5

Small but helpful Slack community, limited third-party integrations compared to alternatives.

Debugging & Observability6.0

Basic logging and confidence scores available, but missing detailed model explanations.

Developer Experience6.5

No-code is great for prototyping but lacks Git integration and proper dev/prod environments.

Performance8.0

Handles our volume well with sub-second responses, occasional slowdowns during US mornings.

Pros

  • Non-technical teammates can build and maintain classifiers independently
  • Incredibly fast to prototype and iterate on new models
  • Webhook integrations work reliably with our existing stack

Cons

  • No programmatic workflow management or version control
  • Limited to their pre-built model types - can't bring custom models
  • Pricing jumps significantly after 10K predictions/month

The Marketer

Independent AI Analysis
8.2/10

Levity has become our secret weapon for automating repetitive marketing tasks without needing a technical team. After a year of daily use, it's saved us countless hours on email classification, sentiment analysis, and lead scoring.

I've been using Levity since we needed to automate our customer feedback analysis across multiple channels. What sold me was how quickly I could train AI models without writing code - I literally dragged and dropped examples of positive/negative reviews, and within an hour we had automated sentiment tracking.

The real game-changer has been using it for lead qualification. We trained a model on our best customers' characteristics, and now it automatically scores incoming leads. This alone has improved our sales team's efficiency by about 30%.

My only frustration is the analytics dashboard could be more robust. While it shows model performance well, I often need to export data to get the marketing metrics I actually care about.

Campaign Management8.0

Works brilliantly for email classification and response automation.

Customer Support8.0

Response times are good, though sometimes need escalation for complex model training questions.

Ease of Use9.0

The drag-and-drop interface made AI accessible to our non-technical marketing team.

Integrations8.5

Zapier and API connections to our CRM and email tools work flawlessly.

ROI & Analytics7.5

Great automation ROI, but native reporting lacks marketing-specific KPIs.

Pros

  • No-code AI training that actually works
  • Significant time savings on repetitive classification tasks
  • Flexible enough to handle various marketing use cases

Cons

  • Limited native marketing analytics
  • Model retraining can be time-consuming
  • Pricing jumps significantly between tiers
The Finance Lead
The Finance LeadMoney, total cost of ownership, contracts, procurement math
7.5/10

After a year with Levity, it's become essential for automating our invoice processing and expense categorization. The ROI is solid, though pricing can feel steep for smaller teams.

I brought Levity in to handle our growing volume of vendor invoices and expense reports. What sold me was how quickly we could train it on our specific categorization rules without any coding. Within two months, we'd automated about 70% of our manual data entry work.

The pricing model is usage-based, which I appreciate for predictability, but it can add up fast. We started at $299/month and now pay around $800 as our document volume grew. That said, the time savings justify it - we've freed up nearly 30 hours per week across the team.

My main gripe is the lack of granular usage analytics. I'd love better visibility into which workflows consume the most credits so I can optimize our spend.

Billing & Invoicing9.0

Clean monthly invoices with clear line items - integrates perfectly with our expense management system.

Contract Flexibility8.0

Month-to-month pricing with no lock-in, though annual contracts offer 20% discount.

Pricing Transparency6.5

Credit consumption isn't always clear upfront - learned through trial and error what burns through our allowance.

ROI Measurability8.5

Easy to track time saved on manual processes - we document everything in our monthly finance reviews.

Total Cost of Ownership7.0

No hidden fees, but costs scale aggressively with volume - budget carefully for growth.

Pros

  • No-code AI training that finance teams can actually use
  • Measurable time savings on repetitive tasks
  • Flexible monthly contracts with no penalties

Cons

  • Credit usage spikes unexpectedly with complex documents
  • Limited reporting on which workflows consume most credits
  • Price jumps significantly between tiers
The Power User
The Power UserDaily human experience, onboarding, polish, learning curve, reliability
7.8/10

Levity has transformed how I handle repetitive data tasks without needing to code, though I wish the pricing was more flexible for smaller teams.

I've been using Levity daily for about 14 months now, mainly to automate email classification and extract data from invoices. The visual workflow builder genuinely makes AI accessible - I built my first automation in under an hour without any technical background. What really sold me was how it handles our messy, real-world documents pretty accurately.

The platform has gotten more stable over time. Early on, I'd see occasional processing delays, but now it runs smoothly. The integrations with Gmail and Google Sheets just work, which sounds basic but saves me roughly 2 hours daily.

My main gripe is the jump from free to paid plans - there's no middle ground for small teams like ours. Also, while the pre-built AI blocks cover most cases, sometimes I need more customization options that just aren't there.

Ease of Use8.5

The drag-and-drop interface feels intuitive, though some AI settings could use clearer explanations.

Mobile Experience5.0

The web app isn't mobile-optimized - I can check status but can't really build or edit flows on my phone.

Onboarding Experience9.0

The templates and tutorial videos got me productive quickly - I was amazed how fast I could start.

Reliability7.5

Much better than a year ago, though I still see occasional hiccups during peak hours.

Value for Money6.5

Great ROI for automation, but the pricing jump from free to paid is steep for small teams.

Pros

  • No coding required - actually delivers on this promise
  • Handles messy real-world documents surprisingly well
  • Time saved daily is measurable and significant

Cons

  • Limited customization for edge cases
  • No mobile app or responsive design
  • Pricing tiers don't scale well for small teams
The Skeptic
The SkepticContrarian. Watch-outs, deal-breakers, broken promises, category patterns
4.5/10

Levity promised no-code AI automation but delivered a half-baked product that crashes constantly and ignores basic user needs. After 14 months of daily frustration, I finally switched to Make.com.

I was sold on Levity's vision of democratizing AI workflows without coding. For simple email classification, it worked okay. But the moment I tried scaling beyond toy projects, everything fell apart. The platform would timeout on datasets over 1000 rows, the confidence scores were wildly inconsistent, and don't get me started on the 'coming soon' features that never came.

The final straw was when they broke our production workflow with an unannounced API change. Support took 3 days to respond with 'we're looking into it.' Meanwhile, my team manually processed 800 documents. Their competitors offer webhook debugging, version control, and actual enterprise features - things Levity keeps promising but never delivers.

Better Alternatives9.5

Make.com costs half as much and actually works; Zapier has better AI integrations now.

Broken Promises8.5

Every roadmap item from Jan 2023 is still 'in development' while they chase shiny new features.

Deal Breakers9.0

Random API failures and 10-minute processing limits made it impossible to trust with critical workflows.

Missing Features8.0

No batch processing, no webhook logs, no model versioning - basic stuff every competitor has.

Support Nightmares7.5

Support exists but feels like one overwhelmed person copy-pasting from a script.

Pros

  • Dead simple UI for basic classification tasks
  • Export to Google Sheets works reliably
  • Decent accuracy on simple text categorization

Cons

  • Crashes on any dataset over 1000 rows
  • Zero transparency on model performance or debugging
  • Pricing jumps from $49 to $299 with nothing in between

Buyer Questions

Common questions answered by our AI research team

Pricing

What is the pricing structure for training custom AI models and does it include limits on the number of documents or emails I can process monthly?

Levity offers usage-based pricing with different tiers, but specific pricing details and processing limits are not publicly available on their main website. Users typically need to contact their sales team for custom quotes based on expected volume of documents, emails, or API calls. The pricing structure generally scales with usage rather than having fixed monthly limits.

Features

Can Levity's drag-and-drop workflow builder handle complex multi-step logistics processes like shipment routing with conditional logic based on delivery zones and inventory levels?

Yes, Levity's visual workflow builder supports complex multi-step processes with conditional logic, branching, and decision trees. The platform is specifically designed for logistics workflows and can handle shipment routing based on various conditions like delivery zones, inventory levels, and business rules. Users can create sophisticated automation chains using the drag-and-drop interface without coding.

Security

What security certifications does Levity have for handling sensitive logistics data like customer addresses, tracking information, and shipping manifests?

Not confirmed - specific security certifications like SOC 2, ISO 27001, or GDPR compliance details are not clearly listed on their public materials. Given they handle sensitive business data, they likely have security measures in place, but users should contact Levity directly to verify specific certifications and compliance standards for logistics data handling.

Setup

How long does it typically take to train a custom AI model for document classification using the pre-built templates, and what data format requirements do I need to prepare?

Training time for custom AI models typically ranges from a few hours to a couple of days depending on model complexity and data volume. Levity accepts common data formats including CSV, JSON, PDF, and various image formats for training. The platform provides pre-built templates that can significantly reduce setup time, and users need to prepare labeled training data in the supported formats.

Integration

Does Levity integrate directly with major logistics platforms like ShipStation, FedEx Ship Manager, or warehouse management systems through pre-built connectors?

Levity offers API integrations and webhooks that can connect with various platforms, but specific pre-built connectors for ShipStation, FedEx Ship Manager, or major WMS platforms are not explicitly confirmed. The platform focuses more on flexible API connections and custom integrations rather than maintaining an extensive library of pre-built connectors. Users may need to set up integrations through APIs or third-party tools like Zapier.

Product Information

  • Company

    Levity
  • Founded

    2018
  • Free Plan

    Available

Panel Scores

CTO7.5
Developer7.5
Marketer8.2
Finance Lead7.5
Power User7.8
Skeptic4.5

About Levity

Levity is the hub for building and scaling AI automations, designed for complex logistics workflows.

Resources

Blog

Built With

Next.js

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