Cresta

Cresta is an AI software company headquartered in San Francisco, California, founded in 2017 by Zayd Enam and Sebastian Thrun. The company builds AI-powered tools for contact centers, combining real-time agent guidance, performance coaching, and automated conversation handling into a single platform.

Cresta's core products include real-time agent assist, which surfaces suggestions and knowledge to human agents during live customer interactions, as well as AI-driven virtual agents capable of handling conversations autonomously. The platform targets enterprise customers in industries such as financial services, telecommunications, retail, and insurance. Notable customers have included Cox Communications and CarMax.

The company raised a $50 million Series C round in 2021 and a $80 million Series D round in 2022, bringing total disclosed funding to approximately $151 million. Investors include Sequoia Capital, Greylock Partners, and Tiger Global Management. Ping Wu, a former Google executive, serves as CEO following a leadership transition from co-founder Zayd Enam.