Dialpad, Inc.

Dialpad, Inc. is a cloud-based business communications company headquartered in San Ramon, California, founded in 2011 by Craig Walker and John Rector. The company provides a unified communications platform that combines voice calling, video conferencing, team messaging, and SMS/MMS into a single application, targeting businesses of various sizes.

Dialpad's core products include Dialpad Talk (business phone), Dialpad Meetings (video conferencing), Dialpad Support (contact center), and Dialpad Sell (sales dialer). The platform incorporates real-time AI transcription, call summarization, and coaching features powered by its proprietary AI engine. The company serves customers across industries including technology, healthcare, and professional services, and has partnerships with Google and T-Mobile.

Dialpad has raised approximately $450 million in total funding across multiple rounds, with investors including Google Ventures, Andreessen Horowitz, T-Mobile Ventures, and SoftBank. The company acquired TalkIQ in 2018 to bolster its AI and natural language processing capabilities. As of the early 2020s, Dialpad reported having over 1,000 employees and claimed more than 70,000 business customers globally.