Moveworks, Inc.
Headquarters
Mountain View, CAFounded
2016CEO / Founder
Bhavin ShahEmployees
501-1000Funding
Acquired — $315MProducts
1 product listedAvg. AI Score
8.1/10Website
www.moveworks.com
Profile updated
About Moveworks, Inc.
Moveworks, Inc. develops an AI assistant platform that lets employees resolve IT, HR, finance, and other workplace requests in natural language across systems such as Slack, Microsoft Teams, ServiceNow, and SharePoint. The company was founded in 2016 by Bhavin Shah, Vaibhav Nivargi, Varun Singh, and Jiang Chen, is headquartered in Mountain View, California, and emerged from stealth in April 2019.
The platform combines an AI assistant, enterprise search, and an agentic reasoning engine that plans and executes multi-step tasks across business applications. Customers have included Toyota, Instacart, CVS Health, Marriott, HP, GitHub, Hearst, Databricks, Broadcom, Autodesk, and Micron, with deployments reaching millions of employees worldwide.
Moveworks raised $315 million in venture funding: a $30 million Series A in April 2019, a $75 million Series B in November 2019, and a $200 million Series C in June 2021 led by Tiger Global and Alkeon Capital at a $2.1 billion valuation, with backers including Lightspeed Venture Partners, Bain Capital, Sapphire Ventures, ICONIQ Growth, and Kleiner Perkins. In March 2025, ServiceNow agreed to acquire the company for approximately $2.85 billion in cash and stock; the deal closed on December 15, 2025, and Moveworks now operates as part of ServiceNow, bringing hundreds of AI engineers to the acquirer.
Specialties
Financials
Dated, source-cited figures. Estimates are marked.
Products by Moveworks, Inc.
All products by Moveworks, Inc. reviewed by our AI panel of experts.
How Our Review Panel Scores Moveworks, Inc.
Six independent reviewer personalities assessed Moveworks, Inc.'s product on their own terms. They landed within 0.9 points of each other, an unusually strong consensus.
Averaged across 1 reviewed product in our catalog. Scores are out of 10.
Competitive Landscape
Who Moveworks, Inc. competes with, and how they differ.
Kore.ai's XO Platform builds both customer-facing and employee-facing (HR Assist) virtual assistants with a no-code bot designer, a broader and more DIY approach than Moveworks' out-of-the-box, employee-only assistant.
1 product reviewed on TopReviewed
Glean is enterprise-search-first, indexing knowledge across SaaS apps with a chat layer on top, while Moveworks is workflow-first, resolving IT/HR tickets end-to-end rather than just answering questions.
1 product reviewed on TopReviewed
Automation Anywhere acquired Aisera, Moveworks' closest pure-play IT/HR-assistant rival, in November 2025, folding its self-service agents into a broader RPA/agentic-process-automation suite rather than a standalone assistant.
1 product reviewed on TopReviewed
Cognigy is built primarily for contact-center and customer-service conversational AI, with employee-service automation as a secondary use case, versus Moveworks' employee-only IT/HR focus.
1 product reviewed on TopReviewedEspressive's Barista assistant is a direct pure-play rival built solely for employee IT/HR/workplace self-service, and remains an independent vendor while Moveworks has been absorbed into ServiceNow.
Company Timeline
Key milestones in Moveworks, Inc.'s history, with sources.
- Milestone
Moveworks integrated into ServiceNow Autonomous Workforce / EmployeeWorks
ServiceNow launched Autonomous Workforce and EmployeeWorks, combining Moveworks' conversational AI and enterprise search with ServiceNow's workflow platform two months after the acquisition closed.
newsroom.servicenow.com - Acquisition
ServiceNow completes acquisition of Moveworks
ServiceNow closed its purchase of Moveworks; Moveworks' AI assistant, enterprise search and reasoning engine, plus its team, joined ServiceNow.
newsroom.servicenow.com - Acquisition
ServiceNow agrees to acquire Moveworks for $2.85 billion
ServiceNow announced a definitive agreement to acquire Moveworks for approximately $2.85 billion in cash and stock; deal expected to close in H2 2025 subject to regulatory approval.
newsroom.servicenow.com - Launch
Moveworks launches Quick GPT
Moveworks added Quick GPT to its AI Assistant, giving employees a governed way to use general-purpose LLMs for writing, research and search from within the platform.
businesswire.com - Funding
Series C — $200M at $2.1B valuation led by Tiger Global and Alkeon Capital
Moveworks closed a $200 million Series C, valuing the company at $2.1 billion and bringing total funding to $315 million, five years after its 2016 founding.
moveworks.com - Funding
Series B — $75M led by Kleiner Perkins, ICONIQ Capital and Sapphire Ventures
Moveworks raised a $75 million Series B, bringing total funding to $105 million, with participation from Lightspeed Venture Partners, Bain Capital Ventures and Comerica Bank.
moveworks.com - Funding
Series A — $30M led by Bain Capital Ventures and Lightspeed Venture Partners
Moveworks raised a $30 million Series A to expand its AI-based IT support automation product.
forbes.com - Founded
Moveworks founded
Moveworks was founded in Mountain View, California by Bhavin Shah, Vaibhav Nivargi, Varun Singh and Jiang Chen to automate employee IT support with AI.
moveworks.com
Explore AI Software Reviews
Browse multi-perspective AI panel reviews across hundreds of AI tools, agents, and platforms. Find the right software with insights from CTO, Developer, Marketer, Finance, and User perspectives.