Kore.ai, Inc.

About Kore.ai, Inc.

Financials

Dated, source-cited figures. Estimates are marked.

Products by Kore.ai, Inc.

All products by Kore.ai, Inc. reviewed by our AI panel of experts.

Kore.aiAI Agents & Assistants

Enterprise agent platform for AI-powered customer and employee experiences

From $50/mo7.7/10

How Our Review Panel Scores Kore.ai, Inc.

Six independent reviewer personalities assessed Kore.ai, Inc.'s product on their own terms. They disagreed by 1.4 points — The Finance Lead was the hardest to convince, The Domain Strategist the most positive.

Averaged across 1 reviewed product in our catalog. Scores are out of 10.

Competitive Landscape

Who Kore.ai, Inc. competes with, and how they differ.

Y

Yellow.ai8.0/10

Runs a similarly broad enterprise conversational and agentic AI platform spanning both customer and employee experience, but with go-to-market weighted more heavily toward APAC/India enterprise accounts versus Kore.ai's US-anchored (Orlando HQ) base.

1 product reviewed on TopReviewed

M

Moveworks8.1/10

Focuses narrowly on internal, employee-facing IT/HR support automation rather than Kore.ai's combined external CX plus internal EX platform; ServiceNow acquired Moveworks for $2.85B in March 2025, folding it into ServiceNow's own agentic AI suite instead of operating as an independent platform vendor.

1 product reviewed on TopReviewed

NICE Cognigy7.9/10

Cognigy's conversational AI orchestration technology is now bundled inside NICE's CXone contact-center suite following NICE's $955M acquisition (completed September 2025), selling CX AI as part of a broader CCaaS platform rather than Kore.ai's channel-agnostic standalone approach.

1 product reviewed on TopReviewed

V

Verint Systems7.1/10

Packages conversational AI bots and analytics inside its Workforce Engagement Management suite aimed at large contact centers, competing on CX automation but without Kore.ai's standalone enterprise-wide agentic/employee-experience platform.

1 product reviewed on TopReviewed

Ada7.6/10

Narrowly focused on AI customer-service chat and email agents with a lighter-touch, more self-serve pricing motion, versus Kore.ai's higher-touch enterprise sales model spanning both customer and employee experience automation.

1 product reviewed on TopReviewed

Forethought7.2/10

Targets support-ticket triage and agent-assist for helpdesk teams at smaller scale than Kore.ai's enterprise-wide agentic AI platform, competing mainly at the customer-support layer rather than across CX and EX.

1 product reviewed on TopReviewed

Company Timeline

Key milestones in Kore.ai, Inc.'s history, with sources.

1. Aug 21, 2026Milestone

   Named a Leader across five Gartner, Forrester and Everest Group enterprise AI evaluations

   Kore.ai was named a Leader in the Gartner Magic Quadrant for Conversational AI Platforms, two Forrester Waves (Employee Services and Customer Service), the Forrester Wave for Cognitive Search Platforms, and the Everest Group Agentic AI Products PEAK Matrix 2026 — its fourth consecutive Gartner Leader placement since 2022. The platform reportedly supports 500+ large enterprises and over 20 billion interactions annually.

   ciol.com
2. May 21, 2026Launch

   Launches Artemis edition of the Kore.ai Agent Platform

   Kore.ai introduced the Artemis edition of its Agent Platform, an AI-native foundation for building, governing and optimizing multi-agent enterprise systems, centered on its Agent Blueprint Language (ABL) and an "Arch" AI architect that compiles business objectives into production ABL code. It launched first on Microsoft Azure.

   aol.com
3. May 5, 2026Milestone

   Establishes Bay Area "strategic headquarters" in San Mateo, CA

   Kore.ai opened a San Mateo, California office it calls a strategic headquarters, aiming to grow to up to 100 Bay Area employees; the company's official headquarters remains in Orlando, Florida, where it was founded in 2013 and now employs roughly 1,000 people company-wide.

   finance.yahoo.com
4. Jan 27, 2026Funding

   Strategic growth investment from AllianceBernstein Private Credit Investors

   Kore.ai secured a strategic growth investment led by AllianceBernstein Private Credit Investors, with existing backers Vistara Growth, Beedie Capital and Sweetwater Private Equity also participating. The amount was not disclosed; proceeds are earmarked for go-to-market scaling and its agentic AI platform.

   intelligentcio.com
5. Nov 19, 2025Partnership

   Selected as a Microsoft Agent 365 launch partner

   Kore.ai was named a launch partner for Microsoft Agent 365, Microsoft's governance and management layer for enterprise AI agents, extending Kore.ai's integration with the Microsoft ecosystem for scaling and securing AI agent deployments.

   ciol.com
6. May 14, 2025Partnership

   Announces Strategic Collaboration Agreement with AWS

   Kore.ai and Amazon Web Services signed a Strategic Collaboration Agreement to accelerate joint go-to-market for enterprise AI, deepening Kore.ai's existing integrations with AWS infrastructure and AI services.

   itwire.com
7. Jan 30, 2024Funding

   Secures $150M strategic growth investment led by FTV Capital

   Kore.ai raised $150 million in a funding round led by FTV Capital, with participation from NVIDIA, Vistara Growth, Sweetwater PE, NextEquity, Nicola and Beedie, bringing the company's total raised to an estimated ~$223 million. NVIDIA's participation extended an existing partnership around GPU-accelerated AI infrastructure.

   techcrunch.com
8. Jun 9, 2022Milestone

   Partners with Tanla; signals IPO plans within two years

   Kore.ai announced a partnership with Indian CPaaS provider Tanla and said publicly it was targeting an IPO within roughly two years, per Moneycontrol reporting.

   moneycontrol.com
9. Sep 29, 2021Funding

   Raises $70M — $50M Series C plus $20M credit facility

   Kore.ai raised $50 million in Series C funding led by Vistara Growth and PNC, with NextEquity Partners, Nicola Wealth and Beedie Capital also participating, plus a separate $20 million credit facility from Sterling National Bank — bringing total funding to $70 million at the time.

   finance.yahoo.com
10. 2013Founded

    Kore.ai founded by Raj Koneru in Orlando, FL

    Raj Koneru founded Kore.ai in 2013. He is a repeat founder, having previously founded and led Kony, Inc. (enterprise mobility platform, 2007-2014), as well as iTouchPoint and Seranova.

    kore.ai