Zendesk

Zendesk is a customer service software company founded in 2007 in Copenhagen by Mikkel Svane, Alexander Aghassipour, and Morten Primdahl, later moving its headquarters to San Francisco. The platform offers ticketing, chat, voice, help center, and AI agents for customer support.

Zendesk serves more than 200,000 organizations worldwide, including Tesco, Uber, and Shopify. The platform has invested heavily in AI agents and automation.

Zendesk was taken private in a $10.2 billion deal by Hellman & Friedman and Permira in November 2022. Tom Eggemeier serves as CEO.