Headquarters
Boston, MAFounded
2012CEO / Founder
Andrew BialeckiEmployees
1001-5000Funding
PublicStock
KVYOProducts
1 product listedAvg. AI Score
7.7/10Website
www.klaviyo.comProfile updated
Klaviyo is a marketing automation and customer data platform founded in 2012 in Boston by Andrew Bialecki and Ed Hallen. The platform combines email, SMS, mobile push, and reviews with a built-in customer data platform aimed primarily at e-commerce brands.
Klaviyo serves more than 167,000 customers including Chubbies, Living Proof, and Nomad. It is tightly integrated with Shopify, which holds a significant equity stake.
Klaviyo went public on the NYSE in September 2023 (KVYO). Andrew Bialecki continues as CEO. The company generates over $1 billion in annual revenue.
Dated, source-cited figures. Estimates are marked.
All products by Klaviyo reviewed by our AI panel of experts.
Six independent reviewer personalities assessed Klaviyo's product on their own terms. They disagreed by 3.9 points — The Skeptic was the hardest to convince, The Decision Maker the most positive.
Averaged across 1 reviewed product in our catalog. Scores are out of 10.
Who Klaviyo competes with, and how they differ.
Broader, cheaper email/marketing suite competing for the same SMB e-commerce segment, but lacks Klaviyo's native SMS and CDP-depth of behavioral segmentation built specifically around Shopify/e-commerce data.
1 product reviewed on TopReviewedSMS-first marketing platform that directly overlaps with Klaviyo's SMS channel, competing specifically for text-message-led customer acquisition and retention budgets.
1 product reviewed on TopReviewedEnterprise-grade commerce personalization and search platform aimed at larger retailers, competing with Klaviyo as it pushes upmarket into bigger e-commerce accounts.
1 product reviewed on TopReviewedEnterprise customer engagement platform used by larger, often app-first/mobile-push-heavy brands, competing with Klaviyo as companies scale past pure e-commerce use cases.
1 product reviewed on TopReviewedBudget email/SMS marketing automation platform (formerly Sendinblue) that undercuts Klaviyo on price for smaller merchants who don't need deep e-commerce data modeling.
1 product reviewed on TopReviewedKey milestones in Klaviyo's history, with sources.
Acquired Agency, Elias Torres named Chief Product Officer
Klaviyo agreed to acquire the team and technology of Agency, an AI-native customer-success startup led by co-founder Elias Torres (also a Drift co-founder), who joins as Chief Product Officer to lead Klaviyo's AI agent products.
techcrunch.comAcquired Gatsby for social commerce automation
Klaviyo acquired Gatsby, a social automation product that converts brand engagement on social channels into owned email/SMS customer relationships.
martech.orgIPO on NYSE (KVYO)
Klaviyo priced its IPO at $30/share, above the expected range, and shares rose about 23% on debut, valuing the company at roughly $9.2 billion.
cnbc.comSeries D — $320M led by Sands Capital at $9.15B valuation
Klaviyo raised $320 million in a Series D round led by Sands Capital, valuing the company at $9.15 billion pre-money and bringing total funding to over $675 million.
prnewswire.comSeries C — $200M led by Accel at $4.15B valuation
Klaviyo raised $200 million in a Series C round led by Accel with participation from Summit Partners, valuing the company at $4.15 billion.
techcrunch.comSeries B — $150M entirely from Summit Partners
Klaviyo raised $150 million in Series B funding, the entire round coming from Summit Partners, after building the company profitably without outside capital for its first several years.
techcrunch.comFounded by Bialecki and Hallen
Klaviyo was founded in 2012 by Andrew Bialecki and Ed Hallen in Boston, building email/SMS marketing automation for e-commerce brands.
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