ManyChat, Inc.
Headquarters
San Francisco, CAFounded
2015CEO / Founder
Mikael YangEmployees
201-500Funding
Series B — $18.5MProducts
1 product listedAvg. AI Score
7.8/10Website
manychat.com/
Profile updated
About ManyChat, Inc.
ManyChat, Inc. is a chat marketing platform founded in 2015 by Mikael Yang and Artem Petrov, headquartered in San Francisco, California. The company provides software that allows businesses to automate customer conversations across messaging channels including Instagram Direct, WhatsApp, Facebook Messenger, SMS, and TikTok.
The platform features a visual drag-and-drop flow builder that enables users to create automated messaging sequences without writing code. Common use cases include lead generation, abandoned cart recovery, customer support automation, and promotional campaigns. ManyChat is primarily used by e-commerce businesses, digital marketers, and direct-to-consumer brands. The company has reported serving hundreds of thousands of businesses across more than 170 countries.
ManyChat raised a $18.5 million Series A round in 2019 led by Bessemer Venture Partners. Prior to that round, the company operated largely on revenue generated from its freemium subscription model. The company has grown its headcount to the low hundreds and has maintained a focus on small and mid-sized business customers seeking accessible marketing automation tools.
Specialties
Financials
Dated, source-cited figures. Estimates are marked.
Products by ManyChat, Inc.
All products by ManyChat, Inc. reviewed by our AI panel of experts.
How Our Review Panel Scores ManyChat, Inc.
Six independent reviewer personalities assessed ManyChat, Inc.'s product on their own terms. They disagreed by 1.0 points — The Skeptic was the hardest to convince, The Decision Maker the most positive.
Averaged across 1 reviewed product in our catalog. Scores are out of 10.
Competitive Landscape
Who ManyChat, Inc. competes with, and how they differ.
Chatfuel is ManyChat's closest historical rival, also a no-code Messenger/Instagram chatbot builder born in the same 2016 Facebook Messenger API opening, competing directly for the same SMB social-DM automation use case.
1 product reviewed on TopReviewedWati.io is built specifically around the WhatsApp Business API for SMBs, competing head-on with ManyChat's WhatsApp automation push into LATAM and APAC since 2024, but without ManyChat's native Instagram/Messenger breadth.
1 product reviewed on TopReviewed
Landbot is a no-code visual flow builder for website and WhatsApp chatbots aimed at lead generation, overlapping with ManyChat's SMB self-serve segment but with less depth in organic Instagram/Messenger DM marketing.
1 product reviewed on TopReviewed
Gupshup is an enterprise conversational-messaging CPaaS (WhatsApp, RCS, SMS) selling to large brands via API integration, a heavier enterprise sales motion than ManyChat's self-serve SMB product.
1 product reviewed on TopReviewed
Tidio bundles live chat, email, and AI chatbot support tickets aimed at e-commerce customer service, whereas ManyChat centers on inbound social/DM-based marketing and sales automation across Instagram, WhatsApp, and Messenger.
1 product reviewed on TopReviewedCompany Timeline
Key milestones in ManyChat, Inc.'s history, with sources.
- Funding
Series B — $140M led by Summit Partners
Manychat announced $140M in Series B growth funding led by Summit Partners, its second-ever institutional round, to expand R&D (including AI) and global sales.
community.manychat.com - Acquisition
Acquired Converlytics
ManyChat's only acquisition to date, per Tracxn's company profile.
tracxn.com - Funding
Series A — $18M led by Bessemer Venture Partners
Manychat's first institutional round, $18M led by Bessemer Venture Partners with Flint Capital participating; Bessemer partner Ethan Kurzweil joined the board.
manychat.com - Launch
Launched ManyChat for Facebook Messenger
Pivoted the platform from its original Telegram bot ("Manybot") to Facebook's newly opened Messenger bot API, betting on Messenger's larger reach.
yespress.io - Milestone
Accepted into 500 Startups accelerator
Manybot (ManyChat's Telegram-bot predecessor) was accepted into the 500 Startups accelerator program after reaching 30K bots built on the platform.
yespress.io - Founded
ManyChat founded (as Manybot)
Founded by Mikael Yang and Antony Gorin as Manybot, a no-code chatbot-building platform originally for Telegram.
businessmodelcanvastemplate.com
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