ManyChat, Inc.

ManyChat, Inc. is a chat marketing platform founded in 2015 by Mikael Yang and Artem Petrov, headquartered in San Francisco, California. The company provides software that allows businesses to automate customer conversations across messaging channels including Instagram Direct, WhatsApp, Facebook Messenger, SMS, and TikTok.

The platform features a visual drag-and-drop flow builder that enables users to create automated messaging sequences without writing code. Common use cases include lead generation, abandoned cart recovery, customer support automation, and promotional campaigns. ManyChat is primarily used by e-commerce businesses, digital marketers, and direct-to-consumer brands. The company has reported serving hundreds of thousands of businesses across more than 170 countries.

ManyChat raised a $18.5 million Series A round in 2019 led by Bessemer Venture Partners. Prior to that round, the company operated largely on revenue generated from its freemium subscription model. The company has grown its headcount to the low hundreds and has maintained a focus on small and mid-sized business customers seeking accessible marketing automation tools.