Wati.io

Wati is a customer engagement platform built on the WhatsApp Business API, founded in 2019 and headquartered in Singapore. The company emerged from Clare.AI, a conversational AI startup, before pivoting to focus on WhatsApp-based business messaging tools.

The platform provides businesses with shared team inboxes, chatbot automation, broadcast messaging, and integrations with e-commerce and CRM systems such as Shopify and HubSpot. Wati markets its product primarily to small and medium-sized businesses across sectors including retail, education, and healthcare, with a significant customer base in India, Southeast Asia, and Latin America.

Wati has raised funding from investors including Sequoia Capital India (now Peak XV Partners) and Tiger Global Management, with a Series B round completed in 2022. The company has scaled its workforce and customer base substantially since its pivot to WhatsApp-focused offerings.