Headquarters
San Francisco, CAFounded
2009CEO / Founder
Jennifer TejadaEmployees
1001-5000Funding
PublicStock
PDProducts
1 product listedAvg. AI Score
7.8/10Website
www.pagerduty.comProfile updated
PagerDuty is a digital operations and incident management platform founded in 2009 in San Francisco by Alex Solomon, Andrew Miklas, and Baskar Puvanathasan. The software coordinates on-call rotations, alerts, and incident response across DevOps, SRE, and IT Ops teams.
PagerDuty serves more than 15,000 customers and is widely used in incident response at SaaS, financial services, and e-commerce companies.
PagerDuty went public on NYSE in April 2019 (PD). Jennifer Tejada has served as CEO since 2016.
Dated, source-cited figures. Estimates are marked.
All products by PagerDuty reviewed by our AI panel of experts.
Six independent reviewer personalities assessed PagerDuty's product on their own terms. They disagreed by 1.1 points — The Skeptic was the hardest to convince, The Domain Strategist the most positive.
Averaged across 1 reviewed product in our catalog. Scores are out of 10.
Who PagerDuty competes with, and how they differ.
incident.io is the newer, Slack-native incident-management challenger with faster time-to-value for mid-market teams, versus PagerDuty's broader Operations Cloud (on-call scheduling, AIOps, automation and customer service ops) built for large enterprises.
1 product reviewed on TopReviewedAtlassian bundles Opsgenie's on-call alerting into Jira Service Management at a lower price point for teams already on the Atlassian stack, trading PagerDuty's deeper AIOps/automation depth for suite-level convenience.
2 products reviewed on TopReviewedSplunk pairs incident response with its own observability and log-analytics data, appealing to Splunk-centric SOC/ITOps teams, while PagerDuty stays platform-agnostic across whatever monitoring stack a customer already runs.
1 product reviewed on TopReviewedSquadcast undercuts PagerDuty on price for on-call scheduling and alerting aimed at SMB/mid-market teams, without PagerDuty's enterprise AIOps, automation and customer-service-ops modules.
Key milestones in PagerDuty's history, with sources.
Acquired Jeli, Inc.
PagerDuty completed its acquisition of incident-analysis startup Jeli, adding post-incident review and retrospective tooling to its Operations Cloud.
techcrunch.comAcquired Catalytic
PagerDuty acquired no-code workflow automation startup Catalytic to add automation of operational processes to its platform.
hpa.vcAcquired Rundeck for $95.5M
PagerDuty acquired DevOps runbook-automation provider Rundeck for total purchase consideration of $95.5M in cash and stock, per its FY2021 10-K.
pulse2.comIPO on the NYSE under ticker PD
PagerDuty went public on the New York Stock Exchange; shares popped nearly 60% on debut as the tech IPO market heated up.
cnbc.comSeries D — $90M at a $1.3B valuation
PagerDuty raised $90M led by T. Rowe Price and Wellington Management, crossing the $1B mark to become a "cloud unicorn" ahead of its 2019 IPO.
forbes.comSeries C — $43.8M led by Accel
PagerDuty raised $43.8M led by Accel, with participation from Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures and Harrison Metal, to expand its digital-operations platform.
venturebeat.comSeries A — $10.7M from Andreessen Horowitz
PagerDuty raised a $10.7M Series A from Andreessen Horowitz to build out its IT alert and incident-response service.
techcrunch.comFounded in Toronto, incubated at Y Combinator
PagerDuty was founded by University of Waterloo graduates Alex Solomon, Andrew Miklas and Baskar Puvanathasan, and went through Y Combinator.
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