Pendo

Pendo
Pendo
  • Headquarters

    Raleigh, NC
  • Founded

    2013
  • CEO / Founder

    Todd Olson
  • Employees

    1001-5000
  • Funding

    Series F — $471M
  • Products

    1 product listed
  • Avg. AI Score

    7.9/10

Profile updated

Products
1
Avg AI Score
7.9/10
Founded
2013
Funding
$356M
About Pendo

Pendo is a product experience platform founded in 2013 in Raleigh, North Carolina by Todd Olson, Eric Boduch, Rahul Jain, and Erik Troan. The platform combines product analytics, in-app guides, user feedback, and roadmapping for software teams.

Pendo serves more than 10,000 customers including LabCorp, Morgan Stanley, and Salesforce. The company has expanded into mobile, employee-facing internal apps, and AI-driven insights.

Pendo has raised approximately $471 million across seven rounds from investors including Meritech, Battery Ventures, Sapphire Ventures, and FirstMark. Its most recent private valuation was approximately $2.6 billion.

Specialties
Product AnalyticsIn-App GuidesProduct ExperienceUser FeedbackCustomer Onboarding
Financials

Dated, source-cited figures. Estimates are marked.

Valuation
$2.6B
pendo.io
ARR
$200M
pendo.io
Total Raised
$356M
pendo.io
Valuation over time
$1B(Oct 17, 2019)$2.6B(Jul 27, 2021)
ARR over time
$100M(Jul 31, 2021)$200M(Jan 31, 2024)
Products by Pendo

All products by Pendo reviewed by our AI panel of experts.

How Our Review Panel Scores Pendo

Six independent reviewer personalities assessed Pendo's product on their own terms. They landed within 0.7 points of each other, an unusually strong consensus.

The Decision Maker
8.2
The Domain Strategist
8.2
The Domain Practitioner
8.0
The Finance Lead
7.8
The Power User
7.8
The Skeptic
7.5

Averaged across 1 reviewed product in our catalog. Scores are out of 10.

Competitive Landscape

Who Pendo competes with, and how they differ.

Amplitude logo
Amplitude7.8/10

Amplitude focuses on self-serve product analytics with event-based behavioral cohorting and a strong free tier; it does not bundle native in-app guides, NPS, or roadmapping the way Pendo does.

1 product reviewed on TopReviewed
PostHog logo
PostHog8.4/10

PostHog is open-source and self-hostable, bundling product analytics with feature flags, session replay and A/B testing at usage-based pricing, competing on developer-led adoption rather than Pendo's enterprise product-ops sales motion.

1 product reviewed on TopReviewed
Mixpanel logo
Mixpanel7.7/10

Mixpanel is priced and positioned as a pure analytics tool for product and growth teams tracking funnels and retention; unlike Pendo it does not ship in-app guides or a roadmapping module as first-party features.

1 product reviewed on TopReviewed
Heap logo
Heap7.4/10

Heap's autocapture technology instruments every UI interaction without manual event tagging, appealing to teams that want retroactive analysis, but like Mixpanel it lacks Pendo's in-app engagement layer.

1 product reviewed on TopReviewed
W
WalkMe

WalkMe is the digital adoption platform market leader and overlaps with Pendo on in-app walkthroughs, but it is weighted toward employee-facing enterprise software training rather than product analytics for SaaS vendors building their own product.

W
Whatfix

Whatfix targets enterprise digital adoption and employee onboarding with no-code in-app guidance similar to Pendo's Guides module, but has comparatively limited native product-analytics depth versus Pendo's core analytics engine.

Company Timeline

Key milestones in Pendo's history, with sources.

  1. Acquisition

    Acquired Chisel Labs

    Pendo acquired Chisel Labs, an AI-powered product-management platform with an engineering team in Pune, India -- Pendo's fourth acquisition in 18 months and third of an AI-native startup, forming the base of a new India R&D hub.

    pendo.io
  2. Milestone

    Secured $100M credit facility led by J.P. Morgan

    Pendo secured a $100 million syndicated credit facility led by J.P. Morgan to fund AI product investment and global expansion; this is debt financing, not an equity round.

    pendo.io
  3. Acquisition

    Acquired Forwrd.ai

    Pendo acquired Israel-based no-code predictive-analytics platform Forwrd.ai, which became the foundation of its new Pendo Predict product line.

    pendo.io
  4. Acquisition

    Acquired Mind the Product

    Pendo acquired Mind the Product, a London-based product-management community reaching more than 300,000 members; deal terms were not disclosed.

    techcrunch.com
  5. Milestone

    $110M Thoma Bravo secondary investment (no new capital)

    Thoma Bravo led a $110 million secondary purchase of shares from Pendo employees and early investors at the existing $2.6 billion valuation; the deal provided no new capital to the company.

    venturebeat.com
  6. Funding

    Series F -- $150M led by B Capital Group at $2.6B valuation

    Pendo raised $150 million in Series F funding led by B Capital Group, valuing the company at $2.6 billion and bringing total funds raised to $356 million; the company also said it had surpassed $100 million in annual recurring revenue.

    pendo.io
  7. Funding

    Series E -- $100M led by Sapphire Ventures at $1B valuation

    Pendo raised $100 million in Series E funding led by Sapphire Ventures, reaching unicorn status at a $1 billion valuation.

    techcrunch.com
  8. Acquisition

    Acquired Receptive Software

    Pendo acquired UK-based product feedback platform Receptive Software Limited (deal closed April 30, 2019); financial terms were not disclosed.

    pendo.io
  9. Acquisition

    Acquired Insert, a Tel Aviv mobile engagement startup

    Pendo made its first acquisition, buying Israel-based mobile engagement platform Insert to extend its analytics platform to native mobile apps; financial terms were not disclosed.

    techcrunch.com
  10. Funding

    Series C -- $25M led by Meritech Capital Partners

    Pendo closed a $25 million Series C round led by Meritech Capital Partners, bringing total funding raised to date to $56 million.

    techcrunch.com
  11. Funding

    Series A -- $11M led by Battery Ventures

    Pendo raised $11 million in Series A financing led by Battery Ventures, with participation from Salesforce Ventures and existing seed investors.

    pendo.io
  12. Founded

    Founded in Raleigh, North Carolina

    Todd Olson, Erik Troan, Rahul Jain and Eric Boduch founded Pendo in Raleigh, NC in 2013.

    research.contrary.com

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