Headquarters
Raleigh, NCFounded
2013CEO / Founder
Todd OlsonEmployees
1001-5000Funding
Series F — $471MProducts
1 product listedAvg. AI Score
7.9/10Website
www.pendo.io/Profile updated
Pendo is a product experience platform founded in 2013 in Raleigh, North Carolina by Todd Olson, Eric Boduch, Rahul Jain, and Erik Troan. The platform combines product analytics, in-app guides, user feedback, and roadmapping for software teams.
Pendo serves more than 10,000 customers including LabCorp, Morgan Stanley, and Salesforce. The company has expanded into mobile, employee-facing internal apps, and AI-driven insights.
Pendo has raised approximately $471 million across seven rounds from investors including Meritech, Battery Ventures, Sapphire Ventures, and FirstMark. Its most recent private valuation was approximately $2.6 billion.
Dated, source-cited figures. Estimates are marked.
All products by Pendo reviewed by our AI panel of experts.
Six independent reviewer personalities assessed Pendo's product on their own terms. They landed within 0.7 points of each other, an unusually strong consensus.
Averaged across 1 reviewed product in our catalog. Scores are out of 10.
Who Pendo competes with, and how they differ.
Amplitude focuses on self-serve product analytics with event-based behavioral cohorting and a strong free tier; it does not bundle native in-app guides, NPS, or roadmapping the way Pendo does.
1 product reviewed on TopReviewedPostHog is open-source and self-hostable, bundling product analytics with feature flags, session replay and A/B testing at usage-based pricing, competing on developer-led adoption rather than Pendo's enterprise product-ops sales motion.
1 product reviewed on TopReviewedMixpanel is priced and positioned as a pure analytics tool for product and growth teams tracking funnels and retention; unlike Pendo it does not ship in-app guides or a roadmapping module as first-party features.
1 product reviewed on TopReviewedHeap's autocapture technology instruments every UI interaction without manual event tagging, appealing to teams that want retroactive analysis, but like Mixpanel it lacks Pendo's in-app engagement layer.
1 product reviewed on TopReviewedWalkMe is the digital adoption platform market leader and overlaps with Pendo on in-app walkthroughs, but it is weighted toward employee-facing enterprise software training rather than product analytics for SaaS vendors building their own product.
Whatfix targets enterprise digital adoption and employee onboarding with no-code in-app guidance similar to Pendo's Guides module, but has comparatively limited native product-analytics depth versus Pendo's core analytics engine.
Key milestones in Pendo's history, with sources.
Acquired Chisel Labs
Pendo acquired Chisel Labs, an AI-powered product-management platform with an engineering team in Pune, India -- Pendo's fourth acquisition in 18 months and third of an AI-native startup, forming the base of a new India R&D hub.
pendo.ioSecured $100M credit facility led by J.P. Morgan
Pendo secured a $100 million syndicated credit facility led by J.P. Morgan to fund AI product investment and global expansion; this is debt financing, not an equity round.
pendo.ioAcquired Forwrd.ai
Pendo acquired Israel-based no-code predictive-analytics platform Forwrd.ai, which became the foundation of its new Pendo Predict product line.
pendo.ioAcquired Mind the Product
Pendo acquired Mind the Product, a London-based product-management community reaching more than 300,000 members; deal terms were not disclosed.
techcrunch.com$110M Thoma Bravo secondary investment (no new capital)
Thoma Bravo led a $110 million secondary purchase of shares from Pendo employees and early investors at the existing $2.6 billion valuation; the deal provided no new capital to the company.
venturebeat.comSeries F -- $150M led by B Capital Group at $2.6B valuation
Pendo raised $150 million in Series F funding led by B Capital Group, valuing the company at $2.6 billion and bringing total funds raised to $356 million; the company also said it had surpassed $100 million in annual recurring revenue.
pendo.ioSeries E -- $100M led by Sapphire Ventures at $1B valuation
Pendo raised $100 million in Series E funding led by Sapphire Ventures, reaching unicorn status at a $1 billion valuation.
techcrunch.comAcquired Receptive Software
Pendo acquired UK-based product feedback platform Receptive Software Limited (deal closed April 30, 2019); financial terms were not disclosed.
pendo.ioAcquired Insert, a Tel Aviv mobile engagement startup
Pendo made its first acquisition, buying Israel-based mobile engagement platform Insert to extend its analytics platform to native mobile apps; financial terms were not disclosed.
techcrunch.comSeries C -- $25M led by Meritech Capital Partners
Pendo closed a $25 million Series C round led by Meritech Capital Partners, bringing total funding raised to date to $56 million.
techcrunch.comSeries A -- $11M led by Battery Ventures
Pendo raised $11 million in Series A financing led by Battery Ventures, with participation from Salesforce Ventures and existing seed investors.
pendo.ioFounded in Raleigh, North Carolina
Todd Olson, Erik Troan, Rahul Jain and Eric Boduch founded Pendo in Raleigh, NC in 2013.
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