Headquarters
San Francisco, CAFounded
2018CEO / Founder
Kraig SwensrudEmployees
201-500Funding
Acquired — $163MProducts
1 product listedAvg. AI Score
7.4/10Website
www.qualified.comProfile updated
Piper is an AI sales development representative (SDR) agent developed by Qualified, a pipeline generation platform founded in 2018 and headquartered in San Francisco, California. Qualified was co-founded by Kraig Swensrud and Sean Whiteley, both former Salesforce executives. The platform is built natively on Salesforce and targets B2B revenue teams seeking to automate and accelerate inbound pipeline creation.
Piper, Qualified's AI SDR product, engages website visitors in real time through conversational chat, executes email nurture sequences, and automates meeting scheduling with sales representatives. The broader Qualified platform includes tools for pipeline intelligence, buyer intent signals, and account-based engagement. The company counts Salesforce as both an investor and a distribution partner, and its customer base includes mid-market and enterprise B2B software companies.
Qualified raised a $95 million Series C round in 2021, bringing its total disclosed funding to approximately $163 million. Investors include Salesforce Ventures, Tiger Global Management, and Norwest Venture Partners. The company employs roughly 200 to 500 people and operates primarily within the Salesforce ecosystem.
Dated, source-cited figures. Estimates are marked.
All products by Qualified reviewed by our AI panel of experts.
Six independent reviewer personalities assessed Qualified's product on their own terms. They disagreed by 1.6 points — The Finance Lead was the hardest to convince, The Domain Strategist the most positive.
Averaged across 1 reviewed product in our catalog. Scores are out of 10.
Who Qualified competes with, and how they differ.
Drift pioneered conversational marketing chatbots for engaging website visitors and, like Qualified, integrates deeply with Salesforce for pipeline handoff, but leans on rules-based chat playbooks where Qualified's Piper is a fully autonomous AI SDR agent.
1 product reviewed on TopReviewed6sense identifies in-market buyers via third-party intent data and orchestrates multi-channel ABM outreach, whereas Qualified focuses on real-time conversational engagement and AI-agent qualification once a visitor is already on the website.
1 product reviewed on TopReviewed11x's Alice is an outbound-focused AI SDR that researches and cold-emails prospects at scale, while Qualified's Piper works inbound, engaging and converting visitors already on a company's website.
1 product reviewed on TopReviewedOutreach is an outbound sales engagement platform (sequences, dialer, AI coaching) built around human SDR workflows, whereas Qualified replaces the inbound SDR function with an autonomous AI agent.
1 product reviewed on TopReviewedIntercom's Fin AI agent is built primarily for customer support and product-led-growth conversations, while Qualified's Piper is purpose-built for B2B pipeline generation and Salesforce-native lead routing.
1 product reviewed on TopReviewedKey milestones in Qualified's history, with sources.
Salesforce Completes Acquisition of Qualified
Salesforce closed its acquisition of Qualified, folding the agentic marketing platform into Agentforce.
salesforce.comSalesforce Signs Definitive Agreement to Acquire Qualified
Salesforce announced a definitive agreement to acquire Qualified, a leading provider of agentic AI marketing solutions, to bring autonomous pipeline generation into Agentforce. Terms were not disclosed.
salesforce.comQualified Unveils PiperX, the World's First AI SDR Superagent
Qualified launched PiperX, the tenth major release of its Piper AI SDR, adding multi-stage management, multi-agent infrastructure, and multi-modal interactions to autonomously manage the full marketing funnel.
qualified.comQualified Unveils Piper, the AI SDR
Qualified launched Piper, an AI SDR agent that autonomously engages and converts website visitors into pipeline, expanding its PipelineAI platform.
qualified.comSeries C — $95M led by Sapphire
Qualified raised $95 million in Series C funding led by Sapphire, with Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures participating. Revenue was reported up 400% year-over-year.
techcrunch.comSeries B — $51M led by Salesforce Ventures
Qualified raised $51 million in Series B financing led by Salesforce Ventures, with Norwest Venture Partners and Redpoint Ventures participating, following a year of 800% revenue growth.
prnewswire.comSeries A — $12M led by Norwest Venture Partners
Qualified raised $12 million in Series A funding led by Norwest Venture Partners, with Redpoint Ventures and Salesforce Ventures participating, bringing total funding to $17 million.
techcrunch.comQualified Founded by Kraig Swensrud and Sean Whiteley
Kraig Swensrud (former Salesforce CMO) and Sean Whiteley (former Salesforce SVP) founded Qualified, their third company built together after Kieden (acquired by Salesforce, 2006) and GetFeedback (acquired by SurveyMonkey, 2019).
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