Headquarters
Kraków, PolandFounded
2012CEO / Founder
Brian Plackis ChengEmployees
201-500Funding
Acquired — €100M+Products
1 product listedAvg. AI Score
7.0/10Website
www.salesmanago.com/Profile updated
SALESmanago was founded in 2012 in Kraków, Poland by entrepreneur Grzegorz Błażewicz under the legal entity Benhauer sp. z o.o. The company offers an AI-powered Customer Data Platform and marketing automation suite designed for mid-market and enterprise eCommerce operators, with its platform marketed under the SALESmanago brand and, more recently, Manago AI.
The platform integrates customer data ingestion, real-time segmentation, and omnichannel campaign orchestration across email, SMS, push notifications, and on-site channels. SALESmanago serves approximately 2,000 eCommerce businesses globally and applies a proprietary Growth Framework to guide clients through progressive stages of marketing maturity and personalization adoption.
In November 2021, private equity firms SilverTree Equity and Perwyn acquired SALESmanago from early backer 3TS Capital Partners in a nine-digit euro transaction. In April 2024, the company appointed Brian Plackis Cheng as CEO, with founder Grzegorz Błażewicz transitioning to an advisory board role focused on mergers and acquisitions. The company employs between 201 and 500 people.
Dated, source-cited figures. Estimates are marked.
All products by SALESmanago reviewed by our AI panel of experts.
Six independent reviewer personalities assessed SALESmanago's product on their own terms. They disagreed by 1.8 points — The Finance Lead was the hardest to convince, The Domain Strategist the most positive.
Averaged across 1 reviewed product in our catalog. Scores are out of 10.
Who SALESmanago competes with, and how they differ.
Insider pairs an omnichannel CDP with AI-driven product recommendations and ad retargeting across web, app, and messaging for large e-commerce/retail brands, the closest positioning match to SALESmanago but skewed toward bigger enterprise budgets.
1 product reviewed on TopReviewedKlaviyo focuses narrowly on email and SMS marketing automation for e-commerce with deep Shopify integration and per-contact pricing, versus SALESmanago's broader CDP-plus-omnichannel-automation platform.
1 product reviewed on TopReviewedBloomreach combines a customer data platform with AI-powered site search and merchandising for retailers, a heavier commerce-search focus than SALESmanago's marketing-automation-centric CDP.
1 product reviewed on TopReviewedBraze centers on mobile push, in-app, and cross-channel messaging for consumer apps and targets larger enterprise, engineering-led marketing teams, versus SALESmanago's e-commerce-website-first automation.
1 product reviewed on TopReviewedCustomer.io serves product-led SaaS and tech companies with event-triggered messaging workflows, a narrower, more developer-oriented use case than SALESmanago's e-commerce-focused marketing automation and CDP.
1 product reviewed on TopReviewedKey milestones in SALESmanago's history, with sources.
Rebranded as Manago AI, launched agentic AI capabilities
The company dropped the SALESmanago name it had carried since its founding and relaunched as Manago AI, introducing agentic AI features (natural-language campaign creation, segmentation, automation) under CEO Phil Draper; salesmanago.com now 301-redirects to manago.ai. Leadoo and Thulium, previously acquired, now operate under the Manago AI brand.
brandsit.plPhil Draper appointed CEO, succeeding Brian Plackis Cheng
Former Dotdigital EMEA leader Phil Draper was named CEO of SALESmanago to drive international expansion and AI development, succeeding Brian Plackis Cheng (CEO since April 2024), who had led the Leadoo and Thulium acquisitions and departed after a transition period.
retailtechinnovationhub.comAcquired Thulium, a Kraków-founded omnichannel customer-service platform
SALESmanago acquired Thulium (founded 2006 in Kraków; phone/email/chat/social customer support software, 1,800+ companies) from prior majority owner Spire Capital Partners, its second acquisition in a year after Leadoo. Deal terms were not disclosed.
retailtechinnovationhub.comAcquired Leadoo, a Finnish website-visitor-conversion platform
SALESmanago acquired Helsinki-based Leadoo (1,000+ customers, lead-conversion/chat tooling) to add visitor-identification and conversion capability to its Customer Engagement Platform. Deal terms were not disclosed.
retailtechinnovationhub.comAcquired by Perwyn and SilverTree Equity in nine-digit euro deal
Private equity firms Perwyn and SilverTree Equity acquired SALESmanago from prior investor 3TS Capital Partners (3TS's third exit of 2021, after >400% revenue growth over 5.5 years) in a combined acquisition-and-growth-investment transaction described only as a "nine-digit" sum in euros; no party disclosed an exact figure. Announced simultaneously in London and Kraków.
mamstartup.plRaised $6M from 3TS Capital Partners
Austria-based private equity firm 3TS Capital Partners invested $6 million in SALESmanago to fund European expansion, following ~200% revenue growth in 2015.
venturebeat.comRaised $1.7M seed round led by Rafał Brzoska
InPost founder Rafał Brzoska led a $1.7 million seed investment in SALESmanago (then ~500 paying customers) for R&D, sales/marketing expansion, and international growth.
techcrunch.comFounded in Kraków by Grzegorz Błażewicz and Konrad Pawlus
SALESmanago (legal entity Benhauer) was founded in Kraków, Poland by Grzegorz Błażewicz (CEO) and Konrad Pawlus (Vice-President/CTO) as a cloud-based marketing automation platform. Note: TopReviewed's businesses.founded_year currently records 2012 — flagged for company_writer, not corrected here.
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