Upland Software

About Upland Software

Financials

Dated, source-cited figures. Estimates are marked.

Products by Upland Software

All products by Upland Software reviewed by our AI panel of experts.

Upland SoftwareCommunication Tools

Enterprise software solutions for digital transformation and business process optimization

Free7.5/10

Upland Document IntelligenceAI Document Processing

Intelligent document processing and capture for enterprise workflows

Free7.3/10

How Our Review Panel Scores Upland Software

Six independent reviewer personalities assessed Upland Software's products on their own terms. They disagreed by 1.0 points — The Skeptic was the hardest to convince, The Decision Maker the most positive.

Averaged across 2 reviewed products in our catalog. Scores are out of 10.

Competitive Landscape

Who Upland Software competes with, and how they differ.

iManage7.9/10

iManage's document and email management platform is built specifically for legal, financial, and professional-services firms, whereas Upland's Document Intelligence targets general enterprise knowledge search without that vertical focus.

1 product reviewed on TopReviewed

ABBYY7.8/10

ABBYY Vantage is a no-code intelligent document processing platform built on ABBYY's decades-old OCR technology, competing on breadth of document-type coverage rather than Upland's enterprise-search-centric approach.

1 product reviewed on TopReviewed

Hyperscience7.8/10

Hyperscience focuses narrowly on automating structured-form and mailroom data extraction for insurance, banking, and government back offices via a human-in-the-loop ML pipeline, a narrower use case than Upland's broader enterprise knowledge-management line.

1 product reviewed on TopReviewed

RingCentral7.7/10

RingCentral is a much larger, natively-built UCaaS provider (phone, video, contact center) sold as one integrated platform, competing with the individually-branded, acquisition-assembled communication products inside Upland's portfolio.

1 product reviewed on TopReviewed

Dialpad7.8/10

Dialpad is a single AI-native cloud phone and contact-center product built in-house, while Upland's contact-center capability (via the acquired InGenius CTI) is one bolted-on piece inside a much wider, acquisition-assembled software portfolio.

1 product reviewed on TopReviewed

Aircall7.9/10

Aircall sells cloud call-center software on simple per-seat pricing to SMB and mid-market sales/support teams, a lighter-weight and cheaper alternative to Upland's enterprise-priced, bundled contact-center tools.

1 product reviewed on TopReviewed

Company Timeline

Key milestones in Upland Software's history, with sources.

1. Jul 14, 2022Funding

   $115M strategic equity investment from HGGC

   Private equity firm HGGC invested $115 million via convertible preferred stock (convertible at $17.50/share, a 30% premium) to fund future acquisitions, taking an approximate 17% as-converted stake.

   businesswire.com
2. Feb 23, 2022Acquisition

   Acquired BA Insight for $33.4M

   Bought enterprise search and knowledge-management provider BA Insight for $33.4 million in cash at closing plus a $0.6 million holdback, expected to add at least $8.7 million in annual revenue.

   businesswire.com
3. Jan 19, 2021Acquisition

   Acquired Second Street Media for $25.4M

   Bought audience-engagement platform Second Street Media for $25.4 million in cash at closing plus a $5 million holdback, expected to add about $9.4 million in annual recurring revenue.

   businesswire.com
4. Feb 6, 2020Acquisition

   Acquired Localytics for $67.7M

   Bought mobile app personalization and analytics platform Localytics for $67.7 million in cash plus a $0.3 million holdback, adding an estimated $20 million in annualized revenue.

   businesswire.com
5. Oct 1, 2019Acquisition

   Acquired Altify for $84M

   Bought customer revenue optimization software maker Altify for $84 million in cash at closing, adding roughly $24 million in annualized revenue.

   businesswire.com
6. Oct 1, 2019Acquisition

   Acquired InGenius for $26.4M

   Bought Ottawa-based computer telephony integration (CTI) maker InGenius Software for $26.4 million in cash at closing plus a $3 million holdback, adding about $9 million in annualized revenue.

   uplandsoftware.com
7. Jun 28, 2018Acquisition

   Acquired RO Innovation for $12.5M

   Bought cloud-based customer-reference and sales-enablement software RO Innovation for $12.5 million in cash at closing plus a $1.75 million holdback, folding it into the Qvidian sales-enablement suite.

   investor.uplandsoftware.com
8. Nov 6, 2014Funding

   IPO on Nasdaq — raised $46M

   Priced 3,846,154 shares at $12.00 each and began trading on the Nasdaq Global Market under ticker UPLD on November 6, 2014.

   prnewswire.com
9. 2010Founded

   Founded as Silverback Enterprise Group

   Jack McDonald and Austin Ventures formed Silverback Enterprise Group with $50 million in backing to build a roll-up of enterprise software companies; the company was renamed Upland Software in 2013.

   austinventures.com