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AI agents that automate patient access, revenue cycle, and care operations for health systems

Notable is an AI platform that deploys AI Agents to automate administrative work across patient access, revenue cycle, care operations and the contact center for health systems, medical groups and health plans.

AI Panel Score

7.8/10

6 AI reviews

Reviewed

Facts checked against notablehealth.com

AI Editor Approved

What is Notable?

Notable is an AI platform that uses AI Agents to automate patient access, revenue cycle and care operations workflows for healthcare organizations. It integrates with existing electronic health record systems to reduce manual data entry and administrative burden, letting providers spend more time on patient care. Pricing is quote-based through enterprise sales, with no free plan or trial. Key capabilities include a Connector Hub with bidirectional integration across Epic, Oracle Health, MEDITECH, athenahealth, and eClinicalWorks, a low-code Flow Builder paired with Flow AI for designing AI agents, prior authorization automation, care gap outreach, and automated chart reviews. TopReviewed's six-seat AI review panel scored it 7.8/10, praising workflow scope that spans patient access, revenue cycle, care operations, and contact center under one platform while noting sales-gated pricing leaves no fast path for smaller medical groups. It best fits health systems standardizing automation across access, revenue cycle, and care operations.

About Notable

Notable is a healthcare automation platform that applies artificial intelligence to streamline clinical and administrative workflows across health systems, medical groups, and physician practices. The platform focuses on reducing the documentation and administrative workload that contributes to clinician burnout, enabling providers to focus more directly on patient interactions.

The platform integrates with major electronic health record systems, including Epic, and automates tasks such as patient intake, pre-visit questionnaires, referrals, and prior authorizations. Its digital assistants write directly into the EHR: at Austin Regional Clinic, for example, pre-visit questionnaire answers become draft history-of-present-illness and review-of-systems note content in Epic before the visit.

Notable is primarily targeted at enterprise healthcare organizations, health systems, and large medical groups looking to scale automation across multiple workflows simultaneously. Its use cases span front-office functions like scheduling and eligibility verification as well as prior authorizations and appeals in the revenue cycle and care gap closure and HCC chart review in care operations.

Notable positions itself as an AI platform rather than a point solution. The platform differentiates itself by offering a broader scope of workflow automation beyond documentation alone, covering both clinical and administrative processes within a single integrated solution.

Pricing and deployment are handled on an enterprise basis, typically requiring direct engagement with the Notable sales team. The platform does not publicly list standard pricing tiers, and implementation is customized to the size and needs of the healthcare organization.

Features

AI

  • AI Agents

    Intelligently streamline operations, improve patient engagement, and deliver measurable financial performance by automating repetitive, time-intensive work across teams.

  • Flow AI

    An in-platform AI assistant that helps teams build and configure automated workflows within the Notable platform.

  • Notable Sidekick

    An AI-powered assistance tool that supercharges staff by supporting higher-value work and reducing manual burden.

Automation

  • Automated Chart Reviews

    Automates the review of patient charts at scale, including HCC chart review to support risk adjustment optimization.

  • Automated Copay Estimation & Collection

    Uses real-time eligibility (RTE) verification to automatically estimate and collect patient copays, enabling touchless payment collection.

  • Automated Intake and Registration

    Automates patient intake and registration workflows to reduce manual data entry and streamline the patient access process.

  • Care Gap Outreach & Scheduling

    Automatically identifies and closes care gaps using chart scrubbing and care gap algorithms, and handles outreach and scheduling.

  • Prior Authorization Automation

    Streamlines the prior authorization process to speed up reimbursement and reduce administrative workload.

  • Referral Automation

    Automates referral workflows to reduce referral leakage and the number of days spent on referral work, with Montage Health automating 97% of its in-scope referrals.

  • Voice AI Agent

    Delivers pre-procedure instructions to patients via voice, offloading repetitive contact center tasks and automating patient communication.

Customization

  • Flow Builder

    An intuitive low-code design tool that allows teams to create net-new automations in minutes.

Integration

  • Connector Hub

    Deeply integrates Notable's platform into healthcare's data ecosystems to connect with existing systems and resolve integration uncertainty.

Preview

Notable desktop preview

Pricing Plans

Enterprise

Contact sales

For health systems, medical groups, ambulatory surgery centers, and health plans seeking AI-powered workforce automation across Patient Access, Revenue Cycle Management, Care Operations, and Contact Center. Pricing is custom and starts with a demo request.

  • AI Agents for end-to-end administrative workflow automation
  • Sidekick AI co-pilot for complex clinical workflows (e.g., prior authorizations)
  • Flow Builder no-code interface for building, training and deploying AI Agents
  • Bi-directional EHR integration (Epic, Oracle Health, MEDITECH, athenahealth, eClinicalWorks)
  • Conversational AI Agents for scheduling, billing support and FAQs via phone, SMS and web
  • HITRUST, SOC 2 Type 2, ISO/IEC 27001:2022 and PCI DSS

AI Panel Reviews

The Decision Maker

The Decision Maker

Strategic bet, vendor viability, timing, adoption approval
8.1/10

Notable bets on the workflow layer above the ambient scribe, and that's the right enterprise wager.

“Notable is a healthcare automation platform founded in 2017 and headquartered in San Mateo, backed by $119M across rounds including a $100M ICONIQ Growth-led Series B in November 2021. CommonSpirit, MUSC Health, and UC San Diego Health are reference customers on Epic and other major EHRs.”

Most board members will only know the ambient scribe story — Abridge sits at a $5.3B valuation, Nuance DAX lives inside Microsoft. Notable picked a wider lane. The Flow Builder low-code designer plus AI Agents push automation into prior auth, intake, referrals, copay collection — not just notes.

Reference logos do the heavy lifting here. CommonSpirit, MUSC, UC San Diego Health, Montage on Epic. The vendor cites 1.5M tasks automated daily across 12K sites of care and 97% in-scope referral automation at Montage. Series B was 2021 at a $600M valuation, with ICONIQ Growth, Greylock, and F-Prime on the cap table — a defensible 36-month bet.

But pricing is contact-sales only, and the platform sprawls across four use-case pillars. The catch is integration scope: a single-workflow pilot on one Epic instance for 90 days, then decide whether to standardize.

Competitive Positioning8.0

Notable competes on workflow breadth where Abridge and Suki compete on scribe quality alone.

Reputation Risk8.4

CommonSpirit, MUSC, UC San Diego Health, and Optum on the customer list defuses the "who else?" board question.

Speed to Value7.5

Flow Builder is low-code but Epic bi-directional integrations and enterprise procurement extend any pilot beyond 90 days.

Strategic Fit8.3

Bundles prior auth, intake, referrals, and contact center into one platform instead of three vendors.

Vendor Viability8.2

$119M raised, $600M valuation at Series B, 258 employees, marquee health-system logos since 2017.

Pros

  • Workflow scope covers patient access, RCM, care operations, and contact center in one platform.
  • Flow Builder low-code designer lets ops teams configure agents without engineering tickets.
  • Bi-directional integrations with Epic, Oracle Health, MEDITECH, athenahealth, and eClinicalWorks.
  • $119M raised, with ICONIQ Growth, Greylock and F-Prime on the cap table.

Cons

  • No public pricing — every conversation starts with sales and an enterprise contract.
  • Last public funding event was the 2021 Series B; no later round announced.
  • Platform breadth means a real pilot scopes one workflow, not the full surface area.

Right for

Health systems on Epic who want one vendor across access, RCM, and care ops.

Avoid if

Solo practices or single-clinic groups who only need an ambient scribe.

The Domain Strategist

The Domain Strategist

Craft and strategy in the product's domain — adapts identity per category, same lens
8.3/10

Notable's bet is workflow breadth — single automation substrate against DAX, Abridge and Suki's narrower scribe lane.

“Zealth, Inc. raised a $100M ICONIQ Growth-led Series B at a $600M valuation in November 2021 and shipped AI Agents spanning Patient Access, RCM, Care Operations and Contact Center on one Connector Hub. The catch is procurement gravity — custom enterprise pricing and bi-directional Epic, Oracle Health and MEDITECH integration mean Notable wins where a CMIO wants a single substrate, not where a clinic wants a quick scribe.”

Most ambient AI vendors stop at the encounter. Nuance DAX, Abridge and Suki ship a competent scribe and call it a category. Notable's bet is wider — Patient Access, Revenue Cycle, Care Operations and Contact Center under one Connector Hub.

Flow Builder paired with Flow AI is the structural call here. Bi-directional integration into Epic, Oracle Health, MEDITECH, athenahealth and eClinicalWorks means the automation surface isn't tied to one EHR refresh cycle. Customer disclosures cite 1.5M tasks automated daily across 12K+ sites of care and 97% in-scope referral automation at Montage Health.

However, the three-year call is procurement shape, not technology. Zealth, Inc.'s $100M ICONIQ Growth-led Series B at a $600M valuation in November 2021 funded an enterprise sales motion against Abridge's narrower per-clinician contract. For a CMIO standardized on Epic seeking a single automation substrate, the breadth justifies the integration commitment.

Category Positioning8.2

Broader workflow scope than Nuance DAX, Abridge or Suki, with named deployments at CommonSpirit Health, MUSC Health and UC San Diego Health.

Domain Fit8.4

Purpose-built for health system CMIO and operations leaders, with HIPAA, SOC 2 Type II and ISO 27001:2022 baked in.

Integration Surface8.5

Connector Hub ships bi-directional integration with Epic, Oracle Health, MEDITECH, athenahealth and eClinicalWorks out of the box.

Long-term Implications7.8

Enterprise-only pricing and deep EHR wiring create durable footprint but real switching cost over three years.

Strategic Depth8.2

Flow Builder, Flow AI and Sidekick layer real workflow design tools on top of AI Agents, not just an encounter scribe.

Pros

  • 1.5M tasks automated daily across 12K+ sites of care — production volume, not pilot volume.
  • Workflow scope spans Patient Access, RCM, Care Operations and Contact Center under one platform — wider than DAX, Abridge or Suki.
  • Flow Builder low-code plus Flow AI lets operations teams design new AI Agents without standing up engineering.
  • Enterprise security stack — HIPAA, SOC 2 Type II, ISO 27001:2022 and HITRUST assessed — clears health-system procurement.

Cons

  • Custom enterprise-only pricing and contact-sales motion mean no fast path for smaller medical groups.
  • Deep multi-workflow EHR integration creates real switching cost over a three-year horizon.

Right for

Health systems standardized on Epic seeking one automation substrate across access, RCM and care ops.

Avoid if

Solo practices wanting only an ambient clinical scribe.

The Finance Lead

The Finance Lead

Money, total cost of ownership, contracts, procurement math
7.6/10

Notable raised $119M through a $100M ICONIQ-led Series B in 2021 — and never published a price since.

“Pricing is custom enterprise paper, no tiers visible, sales call gated. No pricing unit is published either, so budgets can't be modeled before a scoping call.”

Founded 2017. $119M total raised, capped by a $100M Series B led by ICONIQ Growth in November 2021. Greylock, F-Prime, and Oak HC/FT returned. No Series C on the public record.

No published pricing on any tier. Enterprise SKU is the only SKU. I couldn't find a pricing unit either — per provider, per workflow or per task — so there is no number to model before a scoping call, and implementation across Epic, Oracle Health, MEDITECH, and athenahealth lands on top of it.

ROI evidence is concrete. Notable cites 1.5M tasks automated daily across 12K sites, 97% referrals automated at Montage Health, and $3.3M annual value at MUSC. Compare Nuance DAX Copilot — narrower scope, deeper Epic incumbency. But the tradeoff is contract opacity. No floor, no overage rate, no termination for convenience disclosed publicly.

Billing & Procurement7.8

Venture-backed counterparty (ICONIQ, Greylock, F-Prime), SOC 2 Type II, ISO 27001:2022, HITRUST — procurement will not block on diligence.

Contract Flexibility6.8

Enterprise multi-year paper is the only shape — no termination for convenience disclosed, auto-renewal terms not public.

Pricing Transparency5.5

Zero published tiers — Enterprise contact-sales only, no rate cards on the site.

ROI Clarity8.5

Concrete customer-cited outcomes: 97% referrals automated at Montage, $3.3M annual value at MUSC, 57% containment at Catholic Health.

Total Cost of Ownership7.0

No published pricing unit to model, and multi-EHR Connector Hub implementation sits on top of the license.

Pros

  • ROI evidence is concrete — 1.5M tasks daily, $3.3M annual value at MUSC, 97% referrals automated at Montage.
  • Connector Hub spans Epic, Oracle Health, MEDITECH, athenahealth, eClinicalWorks — most large systems integrate without a custom buildout.
  • SOC 2 Type II, ISO 27001:2022, HITRUST assessed, HIPAA compliant — security diligence is pre-cleared.
  • Scope covers Patient Access, Revenue Cycle, Care Operations, Contact Center — one master agreement instead of four point tools.

Cons

  • Zero published pricing — every conversation starts with a demo and a sales call.
  • No termination for convenience or auto-renewal terms disclosed publicly — contract risk lives in the redline.
  • No Series C on the public record since 2021 — runway and pricing power unclear without fresh disclosure.

Right for

Health systems with 200+ providers running Epic or Oracle Health.

Avoid if

Single-specialty clinics or practices under 50 providers.

The Domain Practitioner

The Domain Practitioner

Daily hands-on reality in the product's domain — adapts identity per category, same lens
7.8/10

Connector Hub plugs into Epic, Oracle, MEDITECH and athenahealth, but every deployment starts with a sales call.

“Notable's Connector Hub is a real five-EHR integration story and Flow Builder gives IT teams a drag-and-drop canvas to script automations without an engineering project. The catch is fully sales-gated pricing, no sandbox, and customer-cited outcomes that vary widely by health system.”

Connector Hub is the line every health IT director reads first. Notable lists Epic, Oracle Health, MEDITECH, athenahealth, and eClinicalWorks — bi-directional, not just inbound webhooks. Nuance DAX still leans Epic-first and Abridge mostly rides Epic Haiku. Notable publishes 1.5M tasks automated daily across 12K sites of care. Real volume, not slide math.

Flow Builder plus Flow AI is the practitioner story. Ops teams want to ship Prior Authorization Automation and Care Gap Outreach without filing a ticket and waiting six weeks for a Notable engineer. Notable markets the canvas to "IT and non-technical teams alike", yet its own Flow Builder page still has IT teams doing the building — a tell. Low-code in healthcare rarely means low-code on day three.

But pricing is fully sales-gated, no sandbox, no self-serve tier. The 97% in-scope referral automation figure is one customer — Montage Health, an Epic shop. A 200-bed community hospital evaluating against Suki burns a year on procurement before any clinician touches the platform.

Day-3 Reality7.5

Real customer-cited outcomes at CommonSpirit and MUSC, but Notable's own Flow Builder page still has IT teams doing the building, so ops staff shipping a flow without IT is unproven.

Documentation Practitioner-Fit7.5

Trust portal and customer stories are detailed, but there is no public builder docs site for Flow Builder or Connector Hub.

Friction Surface7.2

Sales-gated pricing, no sandbox, and no self-serve tier mean every evaluation is a procurement cycle, not a trial signup.

Power-User Depth8.0

Flow Builder plus Flow AI plus Sidekick is a real low-code stack, not a single ambient-scribe feature.

Workflow Integration8.2

Bi-directional Connector Hub spans Epic, Oracle Health, MEDITECH, athenahealth, and eClinicalWorks — the five EHRs that actually matter.

Pros

  • Bi-directional Connector Hub spans Epic, Oracle Health, MEDITECH, athenahealth, and eClinicalWorks.
  • Flow Builder plus Flow AI lets ops teams script Prior Authorization Automation and Care Gap Outreach in one workspace.
  • SOC 2 Type II, ISO 27001:2022, HITRUST assessed, and PCI DSS — the certification stack enterprise procurement actually checks.
  • Public customer roster includes CommonSpirit Health, MUSC Health, UC San Diego Health, and CityMD — real volume, not pilots.

Cons

  • Pricing fully sales-gated, no public tier, no sandbox, no self-serve trial.
  • The 97% in-scope referral automation figure is one health system — outcomes vary widely by EHR and workflow.
  • Notable markets Flow Builder to IT and non-technical teams alike, but its own Flow Builder page still has IT teams doing the building.

Right for

Health systems standardizing automation across Epic, Oracle, MEDITECH and athenahealth.

Avoid if

Small practices wanting a self-serve trial.

The Power User

The Power User

Daily human experience, onboarding, polish, learning curve, reliability
7.5/10

Notable sells to health system CIOs, not to clinicians, and the homepage barely pretends otherwise

“Founded 2017, $119M raised through a 2021 Series B at a $600M valuation, and the platform is enterprise-only with a contact form where pricing should be. The AI Agent pitch is broader than the ambient-scribe crowd — patient access, revenue cycle, the back office — but you will not see a screen of it without sales.”

Notable's homepage opens with "The AI Platform purpose-built for healthcare" and a promise to eliminate manual work across Access, Revenue Cycle Management and Care Operations. No clinician hero shot, no scribe demo, no try-it CTA. They are selling to the COO and CIO. Compare Abridge or Suki, who lead with the doctor.

The breadth is the story. AI Agents, Flow Builder, Sidekick, and the Connector Hub into Epic and Oracle Health — named workflows from prior authorization to copay collection. Notable cites 1.5M tasks automated daily and 97% of in-scope referrals automated at Montage Health. Not an ambient scribe. A back-office workforce play.

But there is nothing to evaluate without sales. No pricing page, no trial, no docs you can browse, no mobile app — the contact form is the whole front door. Day three for an analyst is an MSA, not a sandbox. Solid moat for enterprise buyers; closed shop for anyone else.

Daily Polish7.5

Marketing site is tight and the schema is exhaustive, but no public product surface to grade for empty states or micro-copy.

Learning Curve7.5

Flow Builder is low-code with a Flow AI assistant for buildout, which suggests a reasonable ramp for ops teams.

Mobile Parity7.5

Enterprise admin tool for desk workflows; mobile parity is not the use case, scored neutral.

Onboarding Experience6.0

There is no first ten minutes — every entry point is a request-a-demo form, not a workspace.

Reliability Feel7.8

12K+ sites of care, 38M+ patients served, SOC 2 Type II and ISO 27001:2022 — the durability signals are real.

Pros

  • Broad workflow scope — AI Agents across patient access, revenue cycle, care operations, and contact center.
  • Deep EHR coverage via the Connector Hub: Epic, Oracle Health, MEDITECH, eClinicalWorks, and athenahealth.
  • Sidekick rides along on the messy work like prior authorizations instead of replacing staff.
  • Real customer outcomes cited with names and numbers: 97% in-scope referrals automated at Montage Health, $3.3M annual value at MUSC.

Cons

  • No pricing page, no trial, no public docs — the contact form is the only path in.
  • Mobile is not part of the story; this is desk-based enterprise software.
  • Pitches breadth against focused scribes like Abridge and Suki, risking second-best on documentation while spreading across the back office.

Right for

Health system operators who need cross-departmental workflow automation

Avoid if

Solo clinicians who want an ambient scribe they can try this afternoon

The Skeptic

The Skeptic

Contrarian. Watch-outs, deal-breakers, broken promises, category patterns
7.2/10

Notable bet on breadth instead of scribe spotlight, and funding has gone quiet since the 2021 Series B.

“Notable rebuilt around AI Agents that span patient access, revenue cycle, and contact center while Abridge and DAX kept squeezing the ambient-scribe niche. Broader scope is a real bet, but a $100M Series B in November 2021 with no public follow-on is the yellow flag.”

Ambient documentation is a crowded room. Nuance DAX has Microsoft distribution. Abridge hit a $5.3B valuation in June 2025. Notable went sideways — broader scope, less spotlight.

The pivot looks real. Founded 2017 as a documentation play, rebuilt around AI Agents covering patient access, revenue cycle, and contact center. Connector Hub plugs into Epic, Oracle Health, MEDITECH. Flow Builder is the low-code layer. $100M Series B from ICONIQ Growth in November 2021 at a $600M valuation.

The catch is the moat. Broader scope beats single-purpose scribes on surface area, but documentation is where the brand recognition and AI breakthroughs concentrate. No public pricing. No new round announced since 2021. Logos like CommonSpirit and MUSC carry weight — the next funding event tells you whether buyers read this as platform or feature.

Competitive Differentiation7.2

Broader workflow surface vs Abridge or Suki is differentiation, but ambient-scribe brand recognition belongs to rivals.

Exit Portability6.8

Custom enterprise deployment with deep bi-directional EHR integration means migration would be a real project.

Long-term Viability7.0

Named investor stack (ICONIQ, Greylock, Oak HC/FT) and ~258 employees, however no announced round since November 2021.

Marketing Honesty7.5

Site cites specific customer outcomes (97% referrals automated at Montage, 1.5M tasks/day) instead of vague superlatives.

Track Record Match7.0

Nine years in healthcare AI with logo wall, but the pivot away from documentation-first cuts both ways in this cohort.

Pros

  • Founded 2017 as a documentation play and rebuilt around AI Agents — the pivot looks real.
  • Scope spans patient access, revenue cycle, care operations, and contact center under one platform.
  • Named enterprise logos including CommonSpirit Health, MUSC Health, and Presbyterian Healthcare are public.
  • Contact Center AI Agents handle scheduling, billing questions and FAQs over phone, SMS and web — real build cost, not a slide.

Cons

  • No public pricing — every deal runs through custom enterprise sales.
  • No announced funding round since the $100M Series B in November 2021.
  • Ambient documentation brand recognition belongs to Nuance DAX and Abridge.

Right for

Health systems who want one platform for access, revenue cycle, and care ops automation.

Avoid if

Clinicians who only need an ambient scribe for documentation.

Buyer Questions

Common questions answered by our AI research team

Features

Can non-technical staff build AI Agents in Notable Flow Builder?

Yes. Flow Builder's drag-and-drop, low-code interface lets leaders and staff build, test, deploy and monitor AI Agents without adding to the IT ticket backlog. A library of pre-built skills covers common workflows without custom development.

Integration

Which EHR systems does Notable integrate with?

Notable reads and writes bi-directionally in real time with Epic, Oracle Health (Cerner), MEDITECH, athenahealth and eClinicalWorks. It connects through FHIR APIs, HL7 interfaces, RPA and third-party APIs, and the EHR remains the source of truth.

Security

What security certifications does Notable hold?

Notable is HITRUST-assessed, SOC 2 Type 2 audited and ISO/IEC 27001:2022 certified, and it attests to PCI DSS. The platform runs on Google Cloud Platform with SSO support and audit logging, and security reports are available on request through its Trust Center.

Security

Do Notable's LLM providers retain patient data?

No. Notable's agreements with LLM providers such as OpenAI enforce a zero-retention policy, so processed data is deleted immediately after each task. Notable also signs Business Associate Agreements with its AI and cloud providers.

Features

How does Notable Sidekick speed up prior authorizations?

Sidekick is Notable's human-in-the-loop AI co-pilot for work that needs clinical reasoning and deep document analysis. It turns 20-30 minute prior authorization submissions into 7-minute workflows and backs its recommendations with cited sources.

Alternatives to Notable

Who Notable competes with, and how each one differs

C
Cedar

Cedar concentrates on the patient billing and payments side of the same administrative burden -- pre- and post-visit billing, coverage/benefits verification, and an AI voice agent (Kora) for patient support -- while Notable's AI Agents span a broader set of workflows including intake, scheduling, and prior authorization.

K
Kyruus Health

Kyruus Health focuses narrowly on patient self-scheduling and provider search/data management for health systems and health plans (it merged into RevSpring in 2025), a narrower slice of the patient-access workflow than Notable's intake-through-billing automation platform.

Product Information

  • Company

    Notable
  • Founded

    2017
  • Pricing

    Contact for pricing

Platforms

web

About Notable

Notable is a San Mateo-based healthcare AI company that automates clinical and administrative workflows using intelligent agents for health systems.

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