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Pipefy Review

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No-code workflow automation and business process management platform

Pipefy is a business process management platform that enables teams to create and automate workflows without coding.

Pipefy·Founded 2015·From $20/moFree PlanFree TrialProject ManagementAI ProductivityAI Workflow Automation

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About Pipefy

Pipefy is a business process management (BPM) platform that enables organizations to design, automate, and optimize their workflows without requiring technical expertise. The platform provides a visual, Kanban-style interface where users can create custom processes by defining stages, forms, and automated actions.

The software targets mid-market and enterprise organizations across various industries, particularly those looking to digitize manual processes and improve operational efficiency. Teams in HR, IT, procurement, finance, and customer operations use Pipefy to standardize procedures, track progress, and ensure compliance with established protocols.

Key capabilities include drag-and-drop process design, conditional logic and automation rules, integration with popular business tools, customizable forms and fields, reporting and analytics dashboards, and role-based access controls. The platform also offers pre-built templates for common business processes and supports API integrations with existing enterprise systems.

Pipefy competes in the broader workflow automation and BPM market alongside tools like Monday.com, Asana, and more specialized BPM solutions. Its focus on no-code process creation and department-specific use cases positions it as an alternative to both generic project management tools and complex enterprise BPM suites.

Features

AI

  • AI Agents

    Automated agents that take charge of repetitive tasks and processes to keep workflows on track without human intervention.

  • Pipefy Agent Studio

    A no-code environment that lets non-developers build and deploy specialized AI Agents, including a Bring Your Own LLM (BYOLLM) option.

Analytics

  • Data and Analytics Layer

    A real-time insights layer that provides visibility into process performance and operational data across workflows.

Automation

  • Workflow and Rules Engine

    A built-in engine that handles complex process logic, conditional rules, and routing across workflows.

Core

  • Employee Self-Service Portal

    A 24/7 self-service interface that allows employees to submit and track HR and service requests without direct staff involvement.

  • SLA Management

    Manages service-level agreements with automated routing and escalation to ensure requests are resolved within defined timeframes.

  • Visual Workflow Builder

    A no-code interface for designing, implementing, and managing business processes without writing code or relying on IT.

Customization

  • Process Templates Library

    A pre-built library of workflow templates covering HR, finance, procurement, IT, and other departments for rapid process deployment.

Integration

  • Native iPaaS (Integration Platform as a Service)

    A built-in integration platform offering 300+ native connectors to link external systems like SAP, Salesforce, Workday, and Jira without code.

Security

  • Audit Logs

    Tracks and records process activity and changes to support compliance monitoring and audit trail requirements.

  • SOC 2 Type II and ISO 27001 Certification

    Platform-level certifications confirming compliance with industry-standard information security and data protection requirements.

  • SSO and RBAC (Enterprise Security Controls)

    Enterprise-grade access controls including Single Sign-On (SSO) and Role-Based Access Control (RBAC) to manage user permissions.

Pricing Plans

Starter

Free

Small teams, startups, and students getting started with process automation

  • Up to 5 processes
  • Up to 10 users
  • Basic automation
  • Pre-built templates
  • 10 AI credits/month

Business

Contact sales

Mid-market teams needing centralized process management and advanced capabilities

  • Centralized process management
  • Advanced automation
  • Analytics
  • Native integrations
  • Billed per user/month annually

Enterprise

Contact sales

Large organizations requiring advanced security, dedicated support, and compliance features

  • Advanced security (SSO, RBAC)
  • Dedicated support
  • SLA guarantees
  • Audit logs
  • Billed per user/month annually

Unlimited

Contact sales

Organizations needing unlimited scale and full AI Agent capabilities

  • Unlimited processes
  • Unlimited users
  • Unlimited automation capacity
  • Full AI Agent capabilities
  • Custom pricing

AI Panel Reviews

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Buyer Questions

Common questions answered by our AI research team

Pricing

How much does the Business plan cost?

The Business plan pricing is not publicly listed — it requires contacting Sales.

Security

Does Pipefy support Single Sign-On?

Single Sign-On (SSO) is available on the Enterprise plan. The Business plan does not include SSO.

Setup

Can I build workflows without coding?

Yes, Pipefy offers no-code workflow building using clicks and natural language prompts, requiring no technical setup.

Integration

Does Pipefy integrate with WhatsApp or Slack?

Yes, Pipefy integrates with WhatsApp, Teams, and Slack directly into workflows with real-time traceability and IT governance.

Features

How many automations does the Starter plan include?

The Starter plan includes basic automations with 15 automation jobs per month.

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