Contentsquare
Headquarters
Paris, FranceFounded
2012CEO / Founder
Jonathan CherkiEmployees
1001-5000Funding
Series D+ — $1.4BProducts
1 product listedAvg. AI Score
7.3/10Website
contentsquare.com/
Profile updated
About Contentsquare
Contentsquare develops digital experience analytics software that helps businesses understand and improve how customers interact with their websites and mobile apps. The company was founded in 2012 by Jonathan Cherki in Paris, France, where it remains headquartered, with additional offices across Europe, North America, and Asia.
The company's platform captures user session data, heatmaps, and behavioral analytics to help product, marketing, and UX teams identify friction points in digital journeys. Contentsquare has expanded its offerings through acquisitions, including Clicktale (2021), Hotjar (2021), and Heap (2023), broadening its capabilities in session replay, voice of customer feedback, and product analytics. Its customers include large retail, e-commerce, and financial services companies.
Contentsquare has raised over $1 billion in funding from investors including SoftBank Vision Fund, Bpifrance, KKR, and Canaan Partners, and was valued at over $5 billion following a 2021 funding round. The company employs several thousand people globally and has grown through a combination of organic expansion and acquisitions in the digital experience analytics space.
Specialties
Financials
Dated, source-cited figures. Estimates are marked.
Products by Contentsquare
All products by Contentsquare reviewed by our AI panel of experts.
Competitive Landscape
Who Contentsquare competes with, and how they differ.
The closest head-to-head digital experience analytics rival: autocapture-based session replay plus behavioural data, sold to the same enterprise UX, product and e-commerce buyers. FullStory is US-based and stays focused on behavioural capture and replay, where Contentsquare bundles journey analytics, product analytics, Voice of Customer and web-performance monitoring into one suite.
Amplitude is a pure product-analytics platform built on event tracking, cohorts and experimentation for product teams, and has been publicly traded on Nasdaq (AMPL) since its September 2021 direct listing. Contentsquare only reached product analytics by acquiring Heap in 2023 and still leads with zone-based web and mobile journey analysis and session replay.
1 product reviewed on TopReviewed
Pendo pairs product analytics with in-app guides, walkthroughs and onboarding, so it is bought for user adoption and retention workflows. Contentsquare ships no in-app guidance layer and instead concentrates on frustration and friction detection and on attributing revenue to specific page zones and journeys.
1 product reviewed on TopReviewed
Mixpanel sells self-serve and mid-market event analytics with usage-based pricing and a free tier, so teams can adopt it without a sales cycle. Contentsquare is an enterprise-contracted suite — roughly 1,300 enterprise brands — that layers replay, VoC and performance monitoring on top of the analytics.
1 product reviewed on TopReviewedMedallia approaches customer experience survey-first, collecting structured Voice of Customer feedback across contact centre, web, app and in-person channels. Contentsquare starts from passively captured behavioural data on web and mobile and treats VoC as one module of its Experience Intelligence platform.
1 product reviewed on TopReviewed
PostHog is open-source and developer-first, bundling product analytics, session replay, feature flags, A/B testing and surveys with a free self-hosted tier. Contentsquare is closed-source and sold to enterprise marketing, UX and e-commerce teams rather than to engineers, and offers no feature-flag or deployment tooling.
1 product reviewed on TopReviewedCompany Timeline
Key milestones in Contentsquare's history, with sources.
- Acquisition
Completes acquisition of Loris AI
Contentsquare entered an agreement to acquire conversation-intelligence platform Loris on 30 July 2025 and completed the deal on 23 October 2025. Terms were not disclosed. Loris analyses customer support conversations for sentiment, intent and quality across human and AI-handled channels.
contentsquare.com - Launch
Launches Sense AI agent
Announced at CX Circle London, Sense added a natural-language chat-to-next-best-action interface, AI multi-session summaries, automated Voice of Customer survey generation and mobile gesture analysis. Contentsquare also launched Data Connect for exporting behavioural data to Snowflake, BigQuery, Databricks and Redshift.
contentsquare.com - Launch
Launches Experience Intelligence platform
Contentsquare unified digital experience analytics, digital experience monitoring, product analytics and Voice of Customer into a single platform, adding a native AI-powered VoC product. The company cited 1,300+ enterprise brands and more than 1.3 million websites.
contentsquare.com - Acquisition
Completes acquisition of Heap
Contentsquare signed a definitive agreement to acquire Silicon Valley product-analytics platform Heap on 28 September 2023 and closed the deal on 7 December 2023. Terms were not disclosed. It was Contentsquare's largest acquisition to date and combined digital experience analytics with product analytics.
contentsquare.com - Funding
Series F — $600M led by Sixth Street Growth at $5.6B valuation
The round combined $400M of Series F equity with $200M of debt, doubled the valuation to $5.6B and brought total funding to $1.4B. Contentsquare reported ARR in the several hundreds of millions of dollars, over 100% year-on-year revenue growth, 1,000 enterprise customers and 1,500 employees.
contentsquare.com - Acquisition
Acquires Hotjar
The acquisition of Malta-based Hotjar extended Contentsquare from enterprise accounts down to SMBs and entrepreneurs. Terms were not disclosed. The combined companies served roughly 1 million websites across 180+ countries with over 1,000 employees; Hotjar continued to operate independently.
contentsquare.com - Acquisition
Acquires deep-learning startup Upstride
Contentsquare acquired Paris-based deep-learning company Upstride, adding 14 engineers including seven PhDs to its Data Science and ClickHouse team. Upstride, founded in 2018, had raised $3M.
contentsquare.com - Funding
Series E — $500M led by SoftBank Vision Fund 2 at $2.8B valuation
The round valued Contentsquare at $2.8B post-money and lifted total funding to $810M. The company reported 750 enterprise customers, 30% of the Global Fortune 100, and a 121% compound annual recurring revenue growth rate over the prior four years.
contentsquare.com - Acquisition
Acquires Dareboost and launches Find & Fix
Contentsquare acquired French web-performance monitoring company Dareboost, founded in 2014, and used its technology to launch Find & Fix — error reporting that quantifies the revenue impact of site defects. It was the company's fourth acquisition in under 18 months.
contentsquare.com - Funding
Series D — $190M led by BlackRock Private Equity Partners
The round took total funding since the 2012 founding to $310M. Existing investors Bpifrance, Eurazeo Growth, Canaan Partners, Highland Europe, H14 and KKR also participated, with credit financing from Sapiance Capital.
news.crunchbase.com - Acquisition
Acquires Clicktale and Pricing Assistant
Contentsquare bought Israeli session-replay and experience-analytics vendor Clicktale, its largest deal at the time, alongside Pricing Assistant. The Clicktale product line was folded into Contentsquare.
contentsquare.com - Founded
Founded in Paris by Jonathan Cherki
Jonathan Cherki founded Contentsquare in Paris in 2012 to analyse how visitors actually behave on websites. The company opened a London office in 2016 and New York and San Francisco offices in 2017.
contentsquare.com
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