Kaily AI

Kaily AI
Kaily AI
  • Headquarters

    Mumbai, India
  • Founded

    2019
  • CEO / Founder

    Harsh Shah
  • Employees

    51-200
  • Funding

    Acquired
  • Products

    1 product listed
  • Avg. AI Score

    7.7/10

Profile updated

Products
1
Avg AI Score
7.7/10
Founded
2019
Funding
$7.3M
About Kaily AI

Kaily, formerly known as Copilot.live, is an AI agent platform headquartered in Mumbai, India, and operates as a product of Fynd, the commerce technology company backed by Reliance Retail. The platform enables businesses to deploy AI-powered agents for automating customer interactions across multiple channels including web chat, voice, WhatsApp, and other messaging services.

The platform's primary products focus on automating customer support workflows, sales engagement, and marketing communications. It offers no-code and low-code tools for building conversational AI agents, integrating with CRM systems, e-commerce platforms, and helpdesk software. Its use cases span retail, e-commerce, banking, and other sectors requiring high-volume customer interaction automation.

Copilot.live was rebranded to Kaily as part of its evolution under Fynd's product portfolio. Fynd itself raised significant funding from Reliance Retail, which acquired a majority stake in the company. Specific standalone funding figures for the Copilot.live or Kaily product line are not publicly disclosed separately from Fynd's broader financials.

Specialties
Conversational AICustomer Support AutomationAI AgentsChatbot DevelopmentVoice AIOmnichannel MessagingNo-Code Bot Builder
Financials

Dated, source-cited figures. Estimates are marked.

Total Raisedest.
$7.3M
crunchbase.com
Total Raised over time
$3.4M(Jun 21, 2017, est.)$7.3M(Aug 4, 2019, est.)
Products by Kaily AI

All products by Kaily AI reviewed by our AI panel of experts.

How Our Review Panel Scores Kaily AI

Six independent reviewer personalities assessed Kaily AI's product on their own terms. They disagreed by 1.1 points — The Skeptic was the hardest to convince, The Decision Maker the most positive.

The Decision Maker
8.1
The Finance Lead
7.8
The Domain Strategist
7.7
The Domain Practitioner
7.7
The Power User
7.7
The Skeptic
7.0

Averaged across 1 reviewed product in our catalog. Scores are out of 10.

Competitive Landscape

Who Kaily AI competes with, and how they differ.

Company Timeline

Key milestones in Kaily AI's history, with sources.

  1. Milestone

    Copilot.live rebrands to Kaily

    Fynd rebranded its AI agent product from Copilot.live to Kaily, repositioning it from a conversational layer into a fuller agent that can take action across support and sales.

    producthunt.com
  2. Launch

    Copilot.live launches on Product Hunt

    Fynd launched Copilot.live, a no-code conversational AI agent platform for building and deploying chatbots and assistants across web, app and messaging channels.

    producthunt.com
  3. Milestone

    Fynd converts into a public company

    Reliance-owned Fynd (parent of the Copilot.live/Kaily product line) converted from a private to a public company structure.

    inc42.com
  4. Acquisition

    Reliance Industries acquires 87.6% stake in Fynd for $42.33M

    Reliance Industries, through its subsidiary Reliance Industrial Investments and Holdings, acquired an 87.6% majority stake in Fynd (then Shopsense Retail Technologies) for roughly Rs 295 crore ($42.33M), with Google exiting as an early investor.

    techcrunch.com
  5. Funding

    Series C led by Google

    Fynd (then Shopsense Retail Technologies) raised a Series C round led by Google, with the amount undisclosed; existing investors including Kae Capital, IIFL and Singularity Ventures also participated.

    entrackr.com
  6. Funding

    Series A — $3.4M led by IIFL Seed Ventures

    Fynd closed a $3.4M Series A round led by IIFL Seed Ventures, folding in earlier bridge notes from Venture Catalysts and Rocketship.

    forbesindia.com
  7. Founded

    Founded as Shopsense Retail Technologies

    Founded in Mumbai by Farooq Adam, Harsh Shah and Sreeraman Mohan Girija as Shopsense, an in-store retail touchscreen product; the company later pivoted to omnichannel commerce and was renamed Fynd.

    economictimes.indiatimes.com

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