Kasisto

About Kasisto

Financials

Dated, source-cited figures. Estimates are marked.

Products by Kasisto

All products by Kasisto reviewed by our AI panel of experts.

KasistoAI Finance

Agentic AI built for banking compliance and customer engagement

Free7.4/10

Competitive Landscape

Who Kasisto competes with, and how they differ.

Kore.ai7.7/10

The closest head-to-head rival for large-bank virtual assistant deals: Kore.ai sells a horizontal enterprise agent platform (AI for Work, Service and Process) with retail-banking accelerators layered on top, so buyers get a no-code/pro-code builder for their own AI team rather than a pre-trained banking assistant. Kasisto builds only for financial institutions and ships banking-domain models such as KAI-GPT; Kasisto's CEO Lance Berks was previously SVP of Conversational AI at Kore.ai.

1 product reviewed on TopReviewed

i

interface.ai

Purpose-built agentic voice and chat AI for US credit unions and community banks — the same downmarket segment Kasisto pushed into after its 2022 FIS/BankSouth round — with its BankGPT platform deployed at 100+ institutions. interface.ai leads with contact-center call deflection and voice automation, while Kasisto's roots are large global banks (DBS, J.P. Morgan, Standard Chartered, TD) and digital-channel assistants.

NiCE Cognigy7.9/10

Cognigy, acquired by NiCE in 2025, is a vertical-agnostic conversational and agentic AI platform sold mainly into contact centres alongside NiCE's CX suite. It competes on channel and language breadth and CCaaS integration rather than financial-domain depth — there is no banking-specific LLM equivalent to KAI-GPT.

1 product reviewed on TopReviewed

Personetics7.6/10

Also sells AI into bank digital channels, but for personalised financial insights, cash-flow nudges and next-best-product recommendations embedded in the bank's own app rather than a conversational assistant. The two compete for the same digital-engagement budget at retail banks more than they overlap on functionality.

1 product reviewed on TopReviewed

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Yellow.ai8.0/10

Multi-vertical enterprise conversational AI (retail, travel, BFSI) with heavy India and Asia-Pacific presence, competing on breadth of channels and languages and on price against Western vendors. Kasisto serves one vertical and trains on banking data, so it sells on regulatory fit and financial accuracy rather than horizontal coverage.

1 product reviewed on TopReviewed

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Verint Systems7.1/10

Bundles intelligent virtual assistants into a much broader customer-engagement, workforce-optimisation and analytics suite aimed at contact-centre operations. Banks buy Verint for cross-channel CX analytics and agent assist, whereas Kasisto is bought specifically as the banking-domain digital assistant.

1 product reviewed on TopReviewed

Company Timeline

Key milestones in Kasisto's history, with sources.

1. Jun 23, 2026Acquisition

   Acquired by Backbase to power agentic banking

   Dutch banking-software vendor Backbase announced it had acquired Kasisto, folding the KAI agentic AI platform into its AI-native Banking OS. Terms were not disclosed; Backbase said it serves 120+ banks across retail, SMB, commercial, private banking and wealth.

   backbase.com
2. Aug 19, 2025Launch

   Launch of KAIgentic agentic AI platform for banking

   Kasisto launched KAIgentic, an agentic AI platform built for banks and credit unions, orchestrating autonomous agents across voice and digital channels with compliance controls, audit logging and policy enforcement.

   kasisto.com
3. Oct 23, 2024Milestone

   Lance Berks appointed CEO; co-founder Zor Gorelov moves to senior advisor

   Kasisto named Lance Berks — previously an executive at Amelia and SVP of Conversational AI at Kore.ai — as chief executive. Co-founder Zor Gorelov, CEO since the 2013 founding, became a senior advisor and remained a significant shareholder.

   kasisto.com
4. Sep 17, 2024Funding

   Series D closes; total funding reaches $90M

   Kasisto announced the close of its Series D round, bringing total funding raised to $90 million. The company simultaneously appointed Don Layden executive chairman of its board.

   kasisto.com
5. May 31, 2023Launch

   KAI-GPT — banking industry-specific large language model

   Kasisto launched KAI-GPT, which it billed as the first banking-specific large language model, and KAI Answers, the first generative AI application built on it. Westpac was named as an early implementer.

   kasisto.com
6. Aug 22, 2022Funding

   Series C extension — $15.5M from FIS and Westpac

   A $15.5 million Series C extension was led in the US by Fidelity Information Services (FIS) and internationally by Westpac Banking Corporation, with participation from BankSouth. The round brought total Series C funding to $31 million.

   kasisto.com
7. Jul 28, 2021Funding

   Series C — $15.5M co-led by Naples Technology Ventures and NCR

   Kasisto closed a $15.5 million Series C co-led by new investors Naples Technology Ventures and NCR Corporation, with existing investors participating. The company said the round brought total funding to date to $67 million.

   kasisto.com
8. Feb 4, 2020Funding

   Series B extension closes at $22M as Napier Park invests $7M

   Napier Park Financial Partners joined the Series B extension with a $7 million investment, closing the oversubscribed round at $22 million. Partner Manu Rana joined the board.

   kasisto.com
9. Sep 3, 2019Funding

   Series B extension — $15M led by Rho Capital Partners

   Kasisto announced a $15 million Series B extension led by new investor Rho Capital Partners, with Oak HC/FT, Propel Venture Partners, Two Sigma Ventures, Commerce Ventures and the Partnership Fund for New York City participating. Habib Kairouz joined the board.

   kasisto.com
10. Dec 13, 2017Funding

    Series B — $17M led by Oak HC/FT

    Kasisto raised a $17 million Series B led by Oak HC/FT with participation from Propel Venture Partners, Two Sigma Ventures, Commerce Ventures, Mastercard and the Partnership Fund for New York City. Patricia Kemp joined the board.

    kasisto.com
11. Jun 28, 2016Launch

    KAI Banking smart bots ship for Facebook Messenger, Slack and SMS

    Kasisto released KAI Banking, a conversational AI platform powering bank-branded and consumer smart bots inside messaging apps, letting users check accounts, track expenses and send money without leaving the channel.

    kasisto.com
12. Jun 26, 2014Founded

    SRI International spins out Kasisto

    SRI International announced the launch of Kasisto, a spin-off applying the virtual-assistant research lineage that also produced Siri to enterprise mobile apps. The company was formed in 2013 and led by co-founder and CEO Zor Gorelov.

    kasisto.com