Zoho

About Zoho

Financials

Dated, source-cited figures. Estimates are marked.

Products by Zoho

All products by Zoho reviewed by our AI panel of experts.

Zoho CRMAI Sales Tools

AI-powered CRM for sales, customer engagement, and pipeline management

From $14/mo7.2/10

How Our Review Panel Scores Zoho

Six independent reviewer personalities assessed Zoho's product on their own terms. They disagreed by 3.7 points — The Skeptic was the hardest to convince, The Decision Maker the most positive.

Averaged across 1 reviewed product in our catalog. Scores are out of 10.

Competitive Landscape

Who Zoho competes with, and how they differ.

Salesforce7.7/10

Public, VC-funded CRM market leader with a much larger app marketplace (AppExchange) and higher enterprise list prices, versus Zoho CRM's SMB/mid-market pricing bundled inside a single privately-held vendor's app suite.

2 products reviewed on TopReviewed

HubSpot6.8/10

Built its CRM around inbound marketing and a freemium land-and-expand motion; Zoho CRM instead ships as one module inside the 50+-app Zoho One bundle at a lower per-seat price.

1 product reviewed on TopReviewed

Freshworks7.7/10

Also founded in Chennai, but took venture funding and listed on Nasdaq in 2021 (IPO), unlike Zoho, which remains 100% founder/family-owned with no external investors.

2 products reviewed on TopReviewed

Pipedrive7.5/10

A narrower, pipeline-first sales tool built for small sales teams, without Zoho's adjacent finance, HR, and marketing apps or its Zia AI layer across the whole suite.

1 product reviewed on TopReviewed

Microsoft7.8/10

Sells CRM (Dynamics 365) bundled into the Microsoft 365/Azure enterprise stack, competing on deep Office/Teams integration where Zoho competes on an independently built app suite at lower cost.

9 products reviewed on TopReviewed

monday.com7.5/10

A public "work OS" that added CRM as one template on top of generic work-management boards, rather than Zoho's dedicated, deeply-featured CRM product.

1 product reviewed on TopReviewed

Company Timeline

Key milestones in Zoho's history, with sources.

1. Jul 17, 2025Launch

   Launched Zia, its own large language model

   Zoho released Zia, a proprietary LLM built in three sizes (1.3B/2.6B/7B parameters) for enterprise use cases, positioned as an India-built alternative to foreign AI models.

   indiatoday.in
2. Jan 27, 2025Milestone

   Sridhar Vembu stepped down as CEO; Shailesh Kumar Davey became Group CEO

   Co-founder Vembu moved to a newly created Chief Scientist role focused on R&D, while fellow co-founder Shailesh Kumar Davey took over as Group CEO.

   business-standard.com
3. 2023Milestone

   Crossed 100 million users worldwide

   Zoho's cumulative user base across its suite of business applications passed 100 million.

   zoho.com
4. 2023Acquisition

   Acquired GOFRUGAL Technologies

   Zoho acquired GOFRUGAL, a retail and restaurant ERP/POS vendor, which continues to operate as a division retaining its existing products, customers, and staff.

   gofrugal.com
5. 2021Milestone

   Founder Sridhar Vembu awarded the Padma Shri

   The Government of India conferred the Padma Shri, one of its highest civilian honors, on Zoho founder Sridhar Vembu.

   zoho.com
6. Jul 15, 2019Milestone

   Announced US headquarters relocation from Pleasanton, California to Austin, Texas

   Zoho said it would build a new 375-acre campus in Austin, including a Zoho University training facility, replacing its Pleasanton office as its US headquarters.

   thehindu.com
7. 2017Launch

   Launched Zoho One, a unified 40+ app business suite

   Zoho One bundled Zoho's CRM, finance, HR, and productivity apps under a single per-employee subscription.

   zoho.com
8. 2015Milestone

   Moved India headquarters to the Estancia campus in Chennai

   Zoho consolidated its India operations into a purpose-built campus in Chennai, Tamil Nadu.

   zoho.com
9. 2008Milestone

   Renamed from AdventNet to Zoho Corporation; passed 1 million users

   The company adopted the Zoho name from its online office suite and crossed 1 million users; some press accounts date the rename to 2009.

   zoho.com
10. 2005Launch

    Released Zoho Writer and Zoho CRM, its first SaaS products

    The company shipped its first cloud office-suite and CRM products and founded Zoho University, its in-house training program for hiring without requiring a college degree.

    zoho.com
11. 2003Launch

    Launched the ManageEngine brand

    AdventNet launched ManageEngine, its enterprise IT-management software division, which still operates as a Zoho Corporation brand today.

    zoho.com
12. 1996Founded

    Founded as AdventNet Inc. in New Jersey

    Sridhar Vembu and Tony Thomas founded AdventNet Inc., a network-management software company, in New Jersey; the company has never accepted outside venture funding and remains privately held.

    zoho.com