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Fathom Review

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AI meeting recorder that summarizes and highlights your calls

Fathom is an AI-powered meeting recorder and summarizer for video calls.

Fathom·Freemium from 19.00Free PlanAI Meeting AssistantsAI Agents & AssistantsAI Productivity

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About Fathom

Fathom records, transcribes, and summarizes video meetings on platforms like Zoom, Google Meet, and Microsoft Teams. It automatically generates highlights and action items so participants can focus on the conversation rather than taking notes. Summaries and transcripts are available shortly after each meeting ends.

Fathom is an AI meeting assistant that joins video calls to record, transcribe, and summarize conversations in real time. It integrates with major video conferencing platforms including Zoom, Google Meet, and Microsoft Teams, operating as a bot that enters meetings and captures the full audio and video feed. After the meeting, Fathom produces a written transcript alongside an AI-generated summary that breaks down key topics, decisions, and action items. The product is aimed at professionals who participate in frequent meetings and need a reliable way to capture and revisit what was discussed. Sales teams, recruiters, consultants, and individual contributors use Fathom to reduce manual note-taking and ensure nothing is missed after a call ends. The tool is also used to share meeting recaps with colleagues who were not present. Fathom allows users to highlight moments during a live call by clicking a button, which marks specific segments for easy retrieval later. These clips can be shared with others via a link. Transcripts are searchable, and the AI summary is organized by topic rather than presented as a raw block of text, making it easier to locate specific information. Fathom offers a free tier that includes core recording and summarization features, which has contributed to its adoption among individual users. Paid plans extend functionality with features such as team collaboration tools, CRM integrations, and additional storage. The product competes in a growing category of AI meeting assistants that includes tools like Otter.ai, Fireflies.ai, and Gong, though Fathom differentiates itself partly through its free offering and ease of setup.

Features

AI

  • AI Meeting Summaries

    Automatically generates summaries instantly available after each call with consistent quality across every meeting.

  • Action Item Detection

    Automatically identifies and extracts action items and next steps from meeting conversations.

  • Ask Fathom

    Allows users to ask questions across past conversations to instantly surface key insights and information from meeting history.

Analytics

  • AI Scorecards

    Provides real-time coaching moments and follow-up metrics that evaluate call performance and help managers coach their teams.

Automation

  • Key Topic Monitoring

    Automatically monitors meetings for key topics so users never miss critical moments during conversations.

Collaboration

  • Highlights Playlists

    Compiles key meeting highlights into playlists that can be shared across teams, such as for onboarding new employees.

Core

  • Bot-Free Recording

    Captures meeting notes without requiring a bot to join the call, offering a bot or no-bot recording option.

  • Searchable Transcripts

    Produces accurate transcripts of meetings that are searchable so key moments and context can be retrieved at any time.

Customization

  • Customizable AI Summaries

    Generates AI summaries tailored to a team's specific workflow and priorities.

Integration

  • CRM & Tool Sync

    Automatically syncs meeting notes, insights, and action items to tools including Slack, Salesforce, HubSpot, Notion, and Asana.

  • ChatGPT & Claude Integration

    Makes meeting data available inside ChatGPT, Claude, and other AI platforms for further analysis.

Security

  • SOC 2 Type II / HIPAA / GDPR Compliance

    Meets SOC 2 Type II, GDPR, HIPAA compliance standards and supports SSO and SCIM for enterprise security requirements.

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Buyer Questions

Common questions answered by our AI research team

Pricing

What's the difference between the Team plan at $15/month and the Business plan at $25/month — specifically around CRM features like field sync and Deal View?

The Team plan at $15/month (billed annually) includes global search across shared calls, playlists of highlights from team meetings, collaboration features (comments, folders, keyword alerts), customized transcription vocabulary, and SSO. The Business plan at $25/month (billed annually) adds CRM field sync (automatically mapping Fathom's meeting insights into specific CRM fields), Deal View (a shared page bringing together all meetings, summaries, and key moments related to a specific sales deal), coaching metrics and AI scorecards, custom data retention policies, and professional services.

Setup

Does Fathom's bot-free capture mode work on all platforms like Zoom, Google Meet, and Microsoft Teams, or only on certain ones?

The content states that bot-free capture is a 'Beta feature for Mac,' which implies it is not available across all platforms. No specific mention is made of bot-free support on Zoom, Google Meet, or Microsoft Teams individually for that mode.

Security

Is Fathom HIPAA compliant, and does it support SSO and SCIM for enterprise identity management?

Yes, Fathom is listed as HIPAA compliant on the homepage alongside SOC 2 Type II and GDPR compliance. SSO is supported (available on the Team plan and above), but while SCIM is mentioned on the homepage as 'SSO / SCIM Compliant,' it is not detailed further in the pricing feature breakdown.

Integration

How does the CRM sync work — does it automatically push meeting summaries into specific fields in Salesforce or HubSpot, or just general notes?

The content states that CRM syncs 'automatically push Fathom's meeting summaries and notes into your CRM so records stay up to date without manual entry,' and that CRM field sync (available on the Business plan) goes further by automatically mapping and writing Fathom's meeting insights into specific fields in your CRM. Salesforce and HubSpot are listed as integration tools, but the content does not specify the exact distinction in behavior between the two CRM features on those platforms.

Features

Does the free plan include AI-generated action items and the 'Ask Fathom' conversational assistant, or are those locked behind the Premium or Team tiers?

AI-generated action items are not included in the free plan — they appear to be a Premium (and above) feature per the features table. 'Ask Fathom' within a single call is available on the free plan but with limited use, while the full conversational assistant without stated limits is a paid tier feature.

Product Information

  • Company

    Fathom

  • Pricing

    Freemium from 19.00

  • Free Plan

    Available

Platforms

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About Fathom

Fathom is a San Francisco-based company that offers a free AI meeting recorder and note-taker for Zoom, Google Meet, and Microsoft Teams.

Resources

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Categories

AI Meeting AssistantsAI Agents & AssistantsAI Productivity

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